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July 2024 by sarah thibodeau
Instead of commenting on the negative and discussing how good or bad a car, do your job. Comparing one car to the next on the good, bad or ugly isn't how you get customers. I shouldn't hear conversations about a struggling vehicle from the waiting room. I shouldn't hear laughing about it or any other comments ever. Save it for after the guest leaves. My previous oil change at this place they stated the job done before that was bad as well.
They were the ones who did it!
I will not be back.
Good riddance.
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February 2024 by Ken Litterer
Got the oil change done, they did a great job here. Didn't try to sell me anything I didn't need, checked through things and didn't just mark them off. Very quick and very professional.
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September 2023 by Nicole Bretall
Fantastic service! Super quick, super friendly. I was in Green Bay visiting family and my car was leaking oil. I stopped in and they found the problem and fixed it in less than 5 minutes. Free of charge! I’m so glad I stopped here and will definitely be back!!Service: Oil change
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September 2023 by Angela Van Asten
Excellent customer service, fast and reliable. Didn’t try to sell me a bunch of extra stuff I didn’t need. Will definitely go back.Service: Oil change
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September 2023 by Ginger Root
Expensive
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September 2023 by Kyle Joseph
Went there for an oil change and they never changed the filter they just drained the oil and filled it back up... The filter pictured was installed by myself a year ago ??
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August 2023 by Sheila Snake
$130.00 for oil change only. Crazy overpricedService: Oil change
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May 2023 by Stephanie Malone
I just left this establishment, and wanted to write a deserving, raving 5 ⭐️ review! For the two young gentleman that helped me today! They were very knowledgeable, honest and genuine.They changed both headlights, wipers, replaced battery, a cabin filter, (that I didn’t even know I need it until I looked at it ??♀️) and an oil change. All that I requested. It wasn’t pushed upon.They did this fast and efficiently with a smile. Worked well together as a team, and communicated every action, with me and each other. This kind of customer service doesn’t happen on a regular basis. Y’all deserve a round of applause! Keep up the good work.P.S. Tip these people. ?Services: Air & cabin filter replacement
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May 2023 by Jim Weir
Will not go back. No signs or warnings posted that they don't take cash. Good thing I had another payment option. Shame it's getting more difficult to find a good place to get oil changed.Service: Oil change
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February 2023 by Steve Petzke
After our last two oil changes here, our vehicle slowly dripped oil onto the garage floor. Both times, I did not feel confident taking it back to Pioneer, so I had our mechanic look at our vehicle. Each time, they found that a gasket was not put onto the drain plug. I could accept that one time was a mistake, however twice is just sloppy workmanship. After also questioning if they performed other work such as checking air filters and tire pressures, we finally lost all confidence is this place. After being a customer for a very long time here, we finally stopped going and will not return.Services: Air & cabin filter replacement
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September 2022 by Laurie Zepnick
I called to get a time frame on when I could get in for an oil change. The guy on the phone was rude and said "I don't know, I can't read into the future". Very poor customer service!
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September 2022 by Jon Jerry
Excellent honest service
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September 2022 by scott debouche
Great service
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September 2022 by Scott Grasse
Fast, professional, in and out.
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January 2022 by Kathy De Cremer
I stopped in for a full service oil change. They were friendly, very thorough and quick.
