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October 2024 by Alex W
Do not use this clinic. No morals what so ever
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August 2024 by Christine wscs1aol.com
I have always had a great experience at MyEyeDr! All of their staff are very friendly, accommodating, and patient. I will continue to love coming here!
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April 2024 by The_CarolinaWolf
I had the pleasure of visiting my eye Doctor last week. The staff was very Courteous and Professional. The atmosphere was quaint, Not the run of the Mill hustle and bustle like other major brand stores. I didn't feel like I needed to be pushed out the door just because my appointment was over with. I Would like to Thank the staff For Always helping every step of the way and I appreciate the patience Of my indecisiveness. I will be continuing to purchase my glasses and sunglasses from a great location.Thank you for all your help.Till then, Mr. Wolf
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April 2024 by Maureen Strong
That were very friendly but on the form it asks for your social. When I came in to pick up my glasses I asked them about it and they stated they didn’t need it. I asked if they could black or cut it out but they are already scanned it into the system. I asked why it was on the form in the first place and she said I don’t remember what was on those forms. If you notice someone information is on there that shouldn’t be wouldn’t you protect your client. Not happy about this. Be careful what info you give them. Now it is scanned in their database and the paperwork is in a bin they can’t get to.
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November 2023 by kristine newman
Came in 4 minutes late after driving 2 hours to appt and was met with you’re late and will have to reschedule - they absolutely don’t care one bit about keeping your business - I’ve been going here for 30 plus years and since Dr. Paye retired and sold - this is a very unprofessional atmosphere. Don’t waste your time.
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September 2023 by nancy kinsman
Today I arrived as requested at 11:55am for the eye appointment I scheduled weeks ago. When I checked in no mention of long wait, just have a seat and a technician will come get you soon. 30 minutes go by so I politely check with front desk staff and their immediate response is the Dr is just finishing up with a patient so it should not be too much longer. A couple minutes later the same staff member walked by and said she was going to check with Dr Cynthia to check as she did not want to waste my time if it was going to be a while. She comes back and tells me it is going to be ANOTHER HOUR as there is another patient in line in front of me. She asked if I wanted to wait or reschedule to Wednesday.While I was waiting I heard a conversation with a mother and daughter who had back to back appointments with Dr Cynthia and the daughter elected not to keep hers.... so how much worse would it have been if she had kept her appointment?If they did not want to waste my time, they should have called me before I left home. They wasted over an hour of my time for nothing, no heads up when I checked in, no proactive action on their part to recognize I had been waiting 30 minutes.I did not reschedule and I will not go back. I liked Dr Cynthia and have been going here on and off for years but Customer Service is important and this was such an extremely poor example, you lost my business.
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March 2023 by Sariah Tenor
Amazing experience; Alissa and Tayi at the front desk we're friendly and knowledgeable. Melissa, my technician, was amazing at keeping it quick and efficient! Doctor Cynthia is friendly and professional as always. Tina is such an amazing optician, I only trust her with my eyewear needs! Thanks again, MyEyeDr!
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March 2023 by Cha Meng
First time there and it went well, never pressured me to buy anything i didnt want. Will be coming back!
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December 2022 by Gwen Kramer
Been a Patient for some 60 yrs. Have a tough time getting correct prescription for my glasses because of my vision problems. The Physicians at this clinic always get it right! Very satisfied!
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December 2022 by Daniela Martinez
Good customer service!
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December 2022 by Erin Longley
Very nice and efficient.
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December 2022 by Alana Young
Great service and very helpful!
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November 2022 by Dan B.
Making an appointment online isn't updated in the system quickly, had to reschedule.Appointment was OK. The Dr was friendly enough.Very pushy on buying frames and contacts direct, don't. The prices are very high compared to anything you can find online. Thankfully your Rx is available online so honestly just leave.Insurance is not handled well at all. I've been reassured by my Hr and by my insurance company of coverages but they cannot seem to bill it correctly. On the statements and my profile they don't even list my insurance by the same name....
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November 2022 by Melissa Wescott
Love the staff who are knowledgeable and Dr. Cynthia is wonderful!
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November 2022 by tayaira maldonado
Staff is very friendly and knowledgeable
