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February 2024 by Mako Tips
Best customer service and the best American made cues hands down.
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February 2024 by Damien Howe
I have a p19 and a limited edition 28 great looking cues but even better they shoot like champions. I don't tho
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January 2024 by Lee Donaldson
Awesome cue hits well
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September 2023 by Kris Schewe
Purchased a Pro Series from Seyberts but could not get the shaft I was looking for but purchased anyway and tried a different option they had in stock. Contacted Pechauer and they swapped out my shaft for the one I wanted at no cost! The cue is great and Scott was easy to work with. Thanks for standing behind your product.
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April 2023 by Martin Haase
Great service and wonderful workmanship
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March 2023 by Jeff Jones
Bought a plain jp cue. Let me just say it has really made me a better shooter. The salesperson was extremely helpful and answered all my questions and even gave me some tips. Ty so much.
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January 2023 by Tim Eisentraut
Extremely friendly people, really enjoyed the visit and a glance at their (best in the industry) pool cues!
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August 2022 by Kerianne Chevalier
I recently had my JP cue stolen from my car and was pretty devastated. It had been a gift from a teammate that had since passed away. I looked around a bit, but getting any other brand just didn't feel right. I was so ecstatic when my new one arrived today. It's absolutely beautiful.
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July 2022 by Frank Fligg
Thank You Joe, I Purchased 2-PechauerP13-k's With Green and Blue Inlays Both Were Custom Designed for Myself, Also Both Signed Customs, 20oz, Now a Discontinued Series, Also Purchased a Stained Maple Break Cue in 20oz. Will Stay With Pechauer No Matter What, Excellent Customer Service Who Stand Behind Their Cues and All Made in the USA
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December 2021 by Zachary Michalski
Quality product, knowledgeable staff. Staff isn't pushy and doesn't pressure customers into a purchase.
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November 2021 by Rob Carriveau
Cool people, great service
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February 2021 by J.J. Moede
The best cues you can buy!
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January 2021 by Ken O.
Great experience with these people. Bought a pool table from them, and when they delivered, I wasn't home, but my wife was. She raved about how professional and courteous the delivery staff was. They made sure everything was setup properly, and when they left, other than the pool table being there, you couldn't tell they had ever been in the house. Excellent job, and I'll recommend you to anyone looking to purchase or move a pool table.
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December 2019 by Suzi Quall
You can't beat the full service of these guys to begin with, but the quality of their work is even at another level. So happy with them.
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January 2017 by Michael Anthony H.
I have had the same cue from JPechauer for about 20 years and to this day the shaft is still straight and the the cues hits solid. I recently ordered a new shaft from an online retailer but didn't research whether or not the joints would match up. I emailed JP after buying to confirm, half expecting a reply a week later, but they replied within the next business day. They were so helpful that I was able to cancel my order from the other store. They even gave me options on sending my cue back to them for a custom shaft. I ended up sticking to the original shaft as it is still hitting solid, but great to know the customer service left me feeling confident for when I am ready to order.
