J Pechauer Custom Cues is known for its excellent customer service and high-quality products. Customers have praised the company for its timely replacement of shafts under warranty and for accommodating requests without additional costs. Many have found that their Pechauer cues significantly improve their game, thanks to the helpful guidance provided by the staff. The personal touch in customer interactions has left a lasting impression, especially for those who have experienced loss and found solace in replacing a cherished cue. With a dedication to craftsmanship and a commitment to standing behind their products, J Pechauer Custom Cues continues to build strong relationships with its customers, ensuring satisfaction with every purchase. All cues are proudly made in the USA, reinforcing the brand's reputation for quality.
Great shop, people and cues. I bought a customized P04-N with a P+ Lite 11.75 mm shaft recently and the fit and finish is outstanding. The cue plays beautifully, I enjoy every shot with it. Can't go wrong with a purchase here.
May 2024
Great customer service, good products. I had a couple things happen with my rogue playing shaft a few years ago, and recently my rogue break shaft. They gave me warranty on both no problem. They got me new replacement shafts both times in a timely manner as well.
February 2024
Best customer service and the best American made cues hands down.
