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August 2024 by martin Jiménez
Terrible Service in parts department they don’t even wanna look for parts.
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August 2024 by Francisco Ortiz
Would not purchase from GANDRUD for a new/used vehicle. Purchased a 2024 Altima December 2023 and performed first oil change last week to notice transmission fluid was leaking into the cover. Went to service station to be told it could only be scheduled 2 weeks from then, at which point the vehicle will take on damage if loss of fluids is heavy. For something that cost me 35,000$, it doesn’t seem as big of a deal to them, so I will make all future car services and/or car purchases, elsewhere. Do NOT go to GANDRUD!!!
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August 2024 by Laura Courchene
Gus and Adam were super helpful in the car purchasing process! Adam walked me through everything about the car before I left, and Gus helped me through all the financing. Both were friendly and patient with my family and I, and made this experience a good one!
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July 2024 by Emily Stannard
I have been having issues with my Nissan leaking a fuel smell into the cabin of my vehicle. I wasn't able to have it serviced locally where I live and leased the vehicle from, but had to drive to the Green Bay area (3.5hrs away from me) instead since they have a certified Nissan Technician on site.
Stephanie, the service advisor, was SO accommodating and personable on the phone. I am very thankful for her ability to take care of customers and make them feel like their issues matter.
Once I met her in person, I thanked her again for being so helpful and making the process easy for us. She is great at what she does, and you can see she likes doing what she's doing.
I recommend coming here to purchase or have your vehicle serviced!
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July 2024 by angel pryor
Make sure to read the whole review.
Brought my car in to get some work done. The bill came to $1,800.00. I replaced a few things they recommended.
After a quick overview view when I got home, it was discovered that one item was never fixed and they let me leave with my oil DANGEROUSLY LOW. No fluids were topped off and nothing was said about my oil. Thankfully, I'm at the mechanic now and he flushed out my coolant and changed my oil.
I called Gandrud Nissan and Shawn was very apologetic and when I brought my car back they fixed the problem and didn't charge me. I was very pleased with how he handled the situation. Mistakes get made. It's about taking responsibility and fixing your mistake. Thank you Shawn, you did a great job!
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June 2024 by Dana Schiessl
Highly recommend working with Adam Meyer!! He actually listened to me about what I was looking for and I purchased the perfect vehicle. He was very kind and polite. He took the time to go over the vehicle with me and explain all of the features my vehicle has to offer. If and when I need to purchase another vehicle I’m really hoping he is still working there as I will be going back. Very trustworthy.
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June 2024 by Amberlynn Neumeyer
Staff is always friendly and they do a full check of my vehicle to make sure all is working properly. I have always had great service at Nissan and will continue to be a loyal customer. Thank you for always making my experience positive and for being helpful and kind.
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June 2024 by Jeff Hoffman
Great as usual
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June 2024 by Linda Cruz
Jayden and Gus were both so friendly and knowledgeable. I appreciated their time to teach me about the car and answer my financial questions.
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June 2024 by Dan From Green Bay GO-PACK-GO
Joseph, our salesperson is AWESOME! Super friendly and personable. In fact, if Joseph left Gandrud to work for another dealership we would probably fellow him to that dealership to purchase our next automobile. Might be kidding just a little but that is testimony of how pleasurable it was dealing with Joseph!
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June 2024 by J Fuller
Mr. Garcia at Gandrud Nissan service desk took great care of me and my concerns. Please thank him for me for a job well done.
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June 2024 by Eric Loomans
Done well and in a timely manner.
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June 2024 by Debbie Lisch
The service department technician was very knowledgeable, people oriented, and had excellent communication skills. He explained every detail done with my Rogue. Friendly staff greeted me when I paid. Now that Pete Holt from Bergstrom tragically died, I will be doing business with Gandrud Nisson since I was happy with my last visit.
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June 2024 by Mary Zelzer
We walked in, no appointment and was taken care of by Chris Roberts. He was very professional, yet fun to work with. This is our third time working with Chris. We got everything we were looking for in the Nissan Frontier truck. Very pleased
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June 2024 by Joe Kinnard
Brought my Rogue in for an oil change and tire rotation. Advisor was friendly and informative. Work was done promptly.
