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September 2024 by Dorene Laviolette
Excellent buying experience. Erika Arellano and Michael Mangless were excellent to work with.
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September 2024 by Russ Soukup
The service area was clean and well-maintained. They changed my oil and timely manner. They Recommended a few item that I should take care of in the near future and then I was on my way.
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September 2024 by Erica Jensen
Excellent service from Alex! Quick attention to my Jeep that unfortunately needed to be towed to Gandrud! Thank you for the shuttle service! So pleased with the service that I plan to purchase my next vehicle from Gandrud!!
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September 2024 by Heather Anderson
1000/1000 Henry, Matt and Sam are the Greatest! Amazing experience and so patient with us! ❤️❤️
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September 2024 by Lizzy Graves
Took my vehicle in for a recall matter. The clerk checked me in without any issue and told me it would be about a 45 minute to an hour wait. Vehicle was done in 30 minutes because the technician had done many of those recall issues.
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September 2024 by Tom Hesselman
Great experience buying a new Pacifica at Gandrud. Our sales guy, John Okech, couldn't have done anything any better. Amazing, actually!!
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September 2024 by Ron DeGrand
Bought a new 25 ram. 3 weeks later the battery was dead. I made a several calls to the dealer and was told “what do want us to do about it.” I never got a return phone call! Talked to several people until they finally admitted they’ve been having this problem with these trucks and replaced the battery. Should have been a clue when it was on the charger when I originally picked up the truck.
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September 2024 by Art conrad
For a "express lane" shop they are very efficient and timely! Would definitely recommend!
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September 2024 by Chezcka Villegas
There services are exemptional! They were able to fix my car in no time and they provide transport services as well!
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August 2024 by Sydney Miller
Let me start this review with the fact that I’m not very picky or very hard to work with. I’m about as good with the flow as it goes when it comes to sales and people working in customer service. With that being saidI came here looking for a jeep wrangler and the intent on trading my F350 platinum truck in. My sales lady Lynette was fantastic. But as soon as it came to the manager coming out and telling me how much they would offer me for my truck it went down hill. This manager way lowballed me on what my truck is worth and it was extremely hard to get him to go up at all. But I still wanted the jeep and didn’t want to let Lynette down cause she was amazing. So that night I went home and decided to reach out to another dealership and go and get an appraisal the next morning. Gandrud was offering me 6k under the KKB value and 6K under what my truck was worth. And they knew they were doing that trying to make as much money off me as possible. Not caring about what my truck was actually worth to try and pull a fast one on me. And the reason I know that is because when I brought in the paperwork from the other dealership saying how much my truck is actually worth it to them less than 5 minutes to immediately agree to give me the appropriate price for my trade in. I will not be buying from here again. And I recommend anyone who thinks about trading in here to get a second opinion on what your trade in is worth. All in all though Lynette was probably the best saleswoman I’ve ever had! She was fantastic and if you do decide to go here I can not say enough how much I recommend her! Please go to Lynette if you decide to go to this dealership. Thank you for reading.
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August 2024 by Mackenzie August
Amazing customer service and timely service
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August 2024 by Drake Bies
I had a great expierence working with Dylan and Eric purchasing my Ram 2500! I highly suggest them if your looking for a new vehicle!
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August 2024 by Paul Atkins
Good work by the techs, very helpful. But need to tighten up the oil change process. It takes forever to show up and wait in line to get in. One lane is an online “waiting list” which is not clear as to the time appointed.
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August 2024 by Mike Radtke
The workmanship is always good.
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The online pricing was a lot cheaper than the pricing I was given on my bill. He said on line pricing is only an estimate. I had to talk to a manager to correct the pricing.
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I made an appointment on line. Received an email with the time. When I showed up he said I was 2 hours early. I would have to wait. No, read my email. Oh, we will get you in.
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August 2024 by Robert T
Communication was outstanding, repairs were made in a timely manner. Rachele was very friendly and knows her stuff!!
