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August 2025 by Jorden
this place is a joke.. you have to have your physical ID yet they’ll let you make a label online if you don’t have your ID. But you have to put a physical card on file and can’t use Apple pay like you would be able to do in person. It’s so switched up and ridiculous
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July 2025 by Rodney Carter
Friendly & fantastic service from Leigh. Really appreciate the assistance getting an international shipment sent out.
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May 2025 by Kyla McAuliffe
Jordan from this location is the best!! I ordered a package that somehow went to the wrong address and state, I never thought I’d hear anything or receive it but Jordan tracked it down without me even reaching out! He was very professional, polite, and so helpful and made the process super easy. Will use fedex for shipping instead of ups moving forward because of this experience. If you’re in corporate and reading this- give Jordan a raise and promotion! It’s hard to come by such great customer service like this.
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April 2025 by Matt Daly
Great customer service every time I go in. They are always moving quickly to help customers and get to you as efficiently as possible. Anney and AJ are always friendly and helpful. As compared to other local shipping/office stores this one is top notch. Thank you and I'll be back!
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January 2025 by Ba Ha
Ian was excellent to work with. He stopped what he was doing behind the counter to help me print a few documents, in and out. $3. Highly recommend if you value your time!
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December 2024 by Jane Petrocik
I've called the fedex shipping store in Green Bay on Oneida street, just now. It keeps getting disconnected. They are open. What type of service is this? Ridiculous.
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November 2024 by Reese Moore
Ian was amazing and helped me out last minute. Even made sure to make me aware of an issue with some of my own printed material I brought in. Awesome staff.
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September 2024 by Carl Nickander
they were great help and they helped print my document timely and efficiently. worked with me to make sure it was the fastest and the cheapest option!
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August 2024 by Ken Dollhopf
They do a fantastic job on prints, posters and banners. Always correct. We use them monthly.
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August 2024 by Lynette Mantta
I’m no IT genius, I needed labels printed for a shipment. Ms Shira got them printed and sent my item on its way in record time. She was so kind and patient with me. Fed Ex is lucky to have her on their team Thanx Shira ?
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August 2024 by Amanda Miceli
This Fed Ex location does an absolute amazing job!
I hosted a fashion show recently and was sending them flyers, posters, post cards, stickers, and more just left and right in a short time span. They continued to complete the projects in a 24-48 time span, in such an efficient and quality matter.
Everyone is always kind and accommodating whether it’s through email, phone, or in person!
Very thankful to have them as my main painting resource in the area!
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April 2024 by M C
Popped in to send an overnight envelope. Representative was reluctant to help and showed low interest in assisting. Felt like I was an inconvenience.
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March 2024 by Emmett Storey
I am a regular shipper and prefer to come to this location because Leigh is AWESOME!! She is personable and friendly with a great smile. When a workplace has a fun atmosphere it is reflected to the clients! And we need more of that in this world! Leigh deserves a raise!! There is no greater asset than a happy and infectiously kind staff member! Great job FedEx.-PS Make her want to stay, or shell get stolen away!Not related to this visit- I was very frusterated with the phone system you are using..... :-( It may be cheaper to have no live representitive option, but good customer service on the phone should be as important as in the store! I will just drive 15 minutes to the store for my needs, and will not use the phone # again unless you change it.Thank you again, Thanks Leigh :-)!!!!Emmett (green bay Wisconsin)
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March 2024 by Tony Bloom
AJ & Shira are ROCK STARS! You expect top-tier service when you go somewhere with a big order or pricey needs, but it says something about a company, its service, and its employees when you get that same treatment over a relatively small request. For an upcoming DI Tournament I was putting a costume and props together as the Timekeeper/Announcer. I needed to map of some sort to attach to the back of a clipboard, and have its details large enough to not loose its affect - but also to be seen from 30 feet away. Shira & AJ took the time and effort and care needed to accomplish this, and responded as though it was their personal mission. All this, while not slowing down the other business needs at the time. My end product is going to WOW a lot of parents and student participants thanks to these two! THANK YOU for champagne service and results for just a soda pop level project! You Folks Rock!
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December 2023 by Bill Wessels
For the second time in a week the driver drove right past my well marked house to deliver a package to a neighbors house - also clearly numbered. Today it was a wine delivery which he must have signed for (no on home there) and then would not stop when I tried to flag him down and in fact sped up and I had to jump out of the one lane driveway to avoid being hit. I did speak to a woman at the Green Bay Ship store who wanted to help but could not and I again went to the customer service center I presume is oversees and without any definitive action. I have some concern that this driver may return to my residence when he is contacted regarding this situation.
