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August 2023 by James Ebbinger
Gave my company a broken dangerous box truck with no brake lights, and cruise control that doesn't cancel when you hit the brakes. Can't believe they let this leave their parking lot. Never renting from here again.
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July 2023 by Todd Dahlquist
Excellent reservation site. Top service when picking up. Awesome truck. Drop off was a breeze.
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June 2023 by Max Burden
Convenient location , friendly helpful staff.
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December 2021 by C Jacobs
Horrible experience. made reservation on 10/12/21 at 10 am for a van rental on 10/19. received a call on 10/18, the day before I was to pick up truck at 1 in the afternoon that there was no van available. Via voicemail, Quinn offered me a truck instead. I called back within the hour and confirmed via voicemail that a truck would be acceptable as I already had people scheduled to load the rental. I showed up at 9:45 for my 10 am appt and Quinn states the truck is not there, that I am two hours early ( I have my confirmation in hand with the correct times and dates and van ordered, also the voicemails and call backs which are time stamped on my phone - but he persisted in arguing with me that I did not call him back in time, and that my time stated a noon pickup, so he gave the truck to another. I showed him the email with the times and confirmation). He said the truck could not be here any sooner. It turns out there was another party that ordered the truck on a reservation placed two days after mine that was to pick up at noon. He also said I could drive to Appleton to pick up the truck if I wanted it any earlier (40 mile round trip for me, plus leaving my car in a parking lot overnite in another city). That would add an hour plus to my schedule to do so, so I declined. He then stated that the person he was giving the reservation to was only going to have it 24 hours, and I could come back tomorrow for the truck. I asked him why is he servicing the person who obviously made her reservations two days after me, instead of me. He said "sorry" and he would "ask her when she picked up the truck at noon if she would return it by 10 am for me tomorrow". Finally at 2:21 he calls me to say the woman is now keeping the truck for several days, and he does not have a truck for me for tomorrow. How is it that she was allowed to extend her rental when I was already promised the rental for tomorrow? And once she "extended" her rental at NOON why did he not immediately call to have another truck set up for me for tomorrow? Oh yeah, because he already knew there were no other trucks available for tomorrow. He then proceeded to tell me he will still work on it. Forget it, I booked a truck at UHAUL for tomorrow because I cannot have my helpers take another day off work to load this truck due to someone else's errors and un-truths.
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December 2021 by Russ Schisel
Rented a large truck for a couple of days with a lift and was very impressed with customer serivice. Quinn went over and above with his responsiveness and communication
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December 2021 by Lesley Scribner
It is an absolute pleasure working with Enterprise ~ Quinn, Assistant Manager will do whatever it takes to accommodate your needs n does so very professionally!!
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December 2021 by Service Desk
Quinn is an awesome store manager!
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December 2020 by Steven Shulse
After reading reviews of the other places in Green Bay, we decided to rent a large cargo van from Enterprise. We were very impressed with the truck, the customer service and the ease of the entire process. The truck handled great and was reasonably priced! Will definitely use them again when we have the need!!! Thank you so much!
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December 2020 by Mikel Chrysler
Fast friendly service. Pretty girl working the counter is never a bad thing.
