Electronics in Green Bay, WI

“I wish I could give more stars. Extremely knowledgeable people, super fast turnaround times and very fair prices. I have never had an issue with anything repaired/replaced by these people for either my own use or our company's use. Hands down the best in the bay by far - Thank you, Royce and team!”

“This place was amazing! The staff were very nice. I'm a weeb and if you are one like myself this place is HEAVEN. In my opinion if your looking for funkos,figures, and some wall art this place for you it has a better selection then most online shopping websites. I LOVE this place??”

“Was not a grand experience.
Sales staff was nice but the delivery was terrible. Two men in a unnamed truck arrived with refrigerator. Damage the hinges on the door and both doors taking them off. Drop the new refrigerator in the kitchen and I had an old one in the basement that needed to be removed.
They took the doors off of it and use their delivery straps to try to get it up the stairs for only10 minutes.
They bang it up against the walls damaging my paneling. Stained the carpeting and left some kind of chips in the hallway. One of which got stuck in my dog's foot. They told me that they could not get the refrigerator up the stairs. I asked them if they could use a dolly. I got it down there 15 years ago with a dolly and a friend. They had a dolly on the truck but they said they don't use that anymore.
They asked me if I wanted to keep the new refrigerator. They could leave the one downstairs put one in the garage and put the new one in the kitchen. I told him I didn't need three refrigerators and refuse to delivery.
Later I looked at my old refrigerator in the basement they had not put the door back on properly and lost spacers for the door hinges and broke a wheel on the refrigerator. That refrigerator worked okay it was just older. Now with the door's are unable to close tightly it does not cool down. So it is now useless.
I called Grand appliances customer service four times and basically got no results. I wanted to be compensated for the damage they did to my home and breaking my old refrigerator. That was a waste of my time they did nothing. It has been 3 months since the botched delivery.

In the 30 years I've lived in my house I have moved lots of things up and down the stairs. I've had no problem as long as I was CAREFUL. They should take responsibility over their delivery people. I will update this if I get any positive results.”

“SO GLAD place is open 24hrs/7 days a wk.Finish work late and NEED to do laundry, very helpful!! $1.00 coins NOW accepted in most of their machines, making it easier/quicker to drop your coins in and start doing your laundry sooner, rather than having to drop like 28 quarters into the slot. A few arcade games in the back to pass the time, along with 2 snack vending machines in case you get hungry!(Soda, chips, candy bars, ect.)At times, can be Very Busy with people, other times, hardly anybody there!! To determine when it's busy vs. times it's slow....?hard to say!!??Workers TRY to keep the place clean but, there ARE a few handful of people that leave....leaving a trail mess behind!????Please clean up after yourselves!!!Bathroom available.? ? Dollars>to>Coin Exchanger also available. MY preference is to just keep getting rolls of Quarters and $1.00 coins from the bank when I need them....JUST IN CASE there is a problem with the dispenser at ANY Time!!!Always WISE to keep a few rolls of quarters and $1.00 coins next to YOUR washer & dryer at home for those "unforeseen" circumstances that one or the other stops working suddenly and you are faced with the NEED to take your clothes somewhere FAST to finish them up, (washing &/or drying them)Enjoy watching something on the ?️TV while you're here as well! There's usually always something interesting to watch!!Place is located next to Russ's ? Barber Shop ✂️ on Velo Ave.”

“Candice, at the Green Bay east side store (E. Mason) was so amazing! I'm a brand new customer, and I went into the store with my phone, computer and internet device, thinking someone had hacked my internet b/c it kept saying on the device No sim card. I tried to insert it a couple times and thought I had it, but Candice fixed it and showed me the problem. Then we went into the T-Mobile app on my phone to add internet and she showed me where it is on my computer, too. I kept telling her how easy it was with her help and how great she was, and she would say, "Thanks, friend. I'm glad you are happy," and things like that. She called me 'friend' which I think is really great and made me feel really included and welcomed into the T-Mobile family. Such a great experience! So far, so good, TM! Love Candice and love you guys! :) THANK YOU!!! Brenda L.”

“Always superior products and exceptional deals on some products... Today I had a very pleasant experience with cashier at check out... I want to say an adjective that is expressed very pleasant and a degree of pleasant the other stores can't quite do as well.”

“I stopped at the cafe inside target hoping to get a icee but it was closed. I asked Emma at the Starbucks if she would be able to help me. Not only did she help me but I also saw her help a bunch if other customers. She has a really great personality and Target/Starbucks is lucky to have a great teammate working for them. I tried to leave a tip but that wasn't allowed per policy. So instead of a tip, I wanted to leave this review of Emma and my great experience today.”

“Andre & Xavier were extremely helpful & knowledgeable. I just switched to T-Moby & it was the most positive experience I've had at any mobile service store.”

“The guy was very help on getting me a phone but not when it came to people stealing my phones and changing and deleting my passwords and accounts or trying to find the phone! Just told me to call 611 when they told me to go to the store!”

“Excellent customer service. I had a complete install of an LG OLED TV, Sonos sound bar, and Mantel Mount above a brick fireplace done by Sound World's install team. They were on time, completed the install quickly, and helped me understand how to use the products. It was worth the money. Highly recommend!”

“Brayden was extremely kind and helpful! He navigated between three different customers, including myself, very efficiently, effectively, and quick. Give Brayden a raise/bonus, he definitely deserves it!”

“Amazing team!!! As soon as i walked in Nelsie greeted me with a smile and made me feel very welcomed. Very informative, helpful, and great deals.Costumer service is a 100%”

“Brought a car stereo in to return/ exchange only to find out I didn't purchase the protection plan so I was only left one option. Make an appointment to have it sent to Sony for path forward. So I purchased a new Kenwood and thought that was my path forward. After waiting my turn for a while at geek squad, he asked what it was doing. He must have felt my pain and took care of everything! Great guy and very helpful. Problem solved, very happy I went to talk to them..”

“The only reason I would recommend this company is because of Store Manager Kevin that works at the Cricket Wireless in Green Bay, WI on the corner of Main and Mason!! He has provided me with the absolute BEST customer service that I have received anywhere in my 32 years alive!! However, your people that work for 611 need to all be fired and hand over the responsibilities to the stores. Those that work in the call center when you call 611 are so absolutely rude and horrible!! They were horrible when I called myself and they were horrible when Kevin called for me. The supervisor we were transferred to on the call was the worst of them all!! Your company should be ashamed of themselves for how they let some of the employees treat customers! You need to hire more like Kevin!! After this incident, Kevin is the ONLY reason why I'm not shutting off my service and going elsewhere!! I know that if I go into this store with an issue, he with do everything and anything he can to make things right or figure out an issue!!”

“Much appreciation to Jaylynn for helping my friend find just the right phone and plan today, and transferring necessary info from old phone to new. Thank you for being so patient.”

“My experience getting was very nice! I was assisted by Tony who help me get a new phone and helped setup all my apps! I'm very thankful to T Mobile for taking of me!”