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June 2024 by Catherine Bailey
Wow! Just Wow! Went thru the drive thru to pick up 5 prescriptions. Caroline must be the MOST UNFRIENDLY person there. Rude, huffy and puffs cause she spelled my name with a "K" oh boy... DO BETTER CAROLINE!!
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May 2024 by Jodi Kinner
Awful service at the pharmacy. Waited 23min for 1 car n it never moved so i went in to see the hold up. 18 more min later n I have never heard a staff member say "I don't know" to another customer so many times. Thn finally my turn and I was told it will take a really long time to find my insurance without my card... I fill all my stuff there... Or at least I did. Dumb.
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March 2024 by Mary Kaufman
Great help from 3rd shift employees
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February 2024 by Kimberly Seitzer
Alex is my favorite CVS employee by far. Alex helps me with any and all questions without any hesitations. The customer service is what brings me back. Thank you Alex! And thank you CVS.
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January 2024 by Rebecca Peterson
Went here to pick up prescriptions for my sister in law after she was in a head on collision. It was about 9pm, parking lot empty, nobody in line. Woman at the window was extremely rude and gave a terrible explanation as to why sister in law's prescription wasn't going to be covered or filled. She let us know that she had to call the hospital or help desk to get the order through. After patiently waiting for a bit, we pressed the call button once and she proceeded to not turn around but state aggressively "I am helping another customer, you will need to wait." ... we were the customer she was helping...We waited another several minutes before calling the hospital ourselves and switching the prescription to the Walgreens down the road. Before we left we pressed the call button again and she proceeded to throw her arms up and flail her arms around at us and then pick up the phone and ask us "WHAT?" We let her know we'd be filling the prescription elsewhere.Walgreens down the road had us in and out with the prescription in less than 5 minutes...Do yourselves a favor and just don't fill prescriptions at this location.
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December 2023 by Rod Gerlach
I made an app for 12/4 at 5:30 am I got there checked in only person in the store went to pharmacy. The girl or pitbull was workiing on no problem I can wait after 25 mins she never acknowledge I was standing there you could not miss me I left taking all my Business to Walgreens cvs constantly sent texted to refill or shots but u go in and an totally ignoredPretty sad they should shut this one down no one cares I been there for a long time good customer. Loyalty.
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November 2023 by Hope L.
sat in the drive thru and was ignored for 10 minutes while they sat on the computer for them to tell me the prescription that was sent by urgent care would take 2 hours to fill. that is ridiculous. it is penicillin and the place was not busy.
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November 2023 by Jesse Jacquart
Went here two get some meds because I was sick the lady we talked with could not even take the time two let us know how two use the two meds I Pic up then she told me my Insurance would not Cover one of the meds so I told here I had United Health and I would bring that card the next day she notify would not Cover it and payed 25 for it and takle two the Insurance the next day and was told by them that would of cover it she just did not want take the time two fine our if they would cover it are not this store needs a better store manager and Pharmacy manager two they both suck 100 percent and then called corporate two talk with them and they were just as bad shame on you CVS I will never be using you guys again and I I will be making a complaint with my Insurance and a lawyer about how your Employee told me my insurance would not cover a med when they did cover it and she was just two lazy two fine out and that is 25 I could of kept if she just would of Took the time two look in two it !!!
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October 2023 by None of Your Business
Awesome place with great selection. Store was super organized and associates were very helpful and kind
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September 2023 by Nathan Zuleger
The pharmacist was a total a** told us that because the doctor called in the perception that we would have to wait hours. It was a Sunday afternoon emergency trip how else was the doctor supposed to do that it. there were NO other people at the store when we got there and he still said he was to busy to even listen to the voicemail left by the Dr. The only qreason the Dr even had to leave a voicemail was because the pharmacist didn't let him talk and sent him to voicemail.
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September 2023 by Brittany Reinke
Ryan at the Drive through Pharmacy window was an absolute pleasure to work with. The cost of the prescription, even with insurance, was still really high. He took the time, without us asking, to find ways to make it more affordable. Thank you Ryan for taking the time to do that for us.
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July 2023 by cole c
Somehow, they're less competent than Walgreens
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July 2023 by Jetlover X
Good variety of products
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July 2023 by Kyle Lahart
I was not helped and treated badly
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May 2023 by Mason Aulik
The staff didn't seem super welcoming and the store is pretty run down. They have a good selection of things to choose from like other pharmacies but there are definitely better CVS's in green bay. It's a good spot in a pinch but if I had to choose I would probably go to another store or pharmacy.
