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June 2024 by Anthony Dickens
Been banking with Chase for quite a few years now. This branch is the closest to door county. Been to this location a couple times now throughout my travels and the people here are great and the internal setup as well as the drive-thru setup is really convenient
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December 2023 by Jibril
I was treated unfairly this evening at this chase location. After showing up for my appointment on time I was told that the chase staff that I was supposed to meet was not working. At the same time I was told to have a seat and someone would be with me . After waiting for a while , I expressed my frustration of not being serviced. I was finally able to sit down with another staff member in regards to opening an account. Few minutes into the conversation, the staff member asked me questions that has nothing to do with opening an account. I showed them my identification, social security, and debit cards from other banks. But I was still asked to provide other documents that are irrelevant to opening an account. Overall this was a terrible customer service! I will definitely address my concerns with corporate!
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July 2023 by Tom Besaw
Horrible experience my bank account at chase got hacked into on line . Chase did not take any responsibility, did not help me , cashed checks from an unknown source after they knew they weren’t any good . The worst things they did was open a new account under my name without my permission! Then they took all of my Social Security disability payment and still after 3 weeks will not give it too me. They have closed my account and will not allow me access too my own money. Lots of illegal activities going on here !!!
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April 2023 by CowCountryVintageSewing MachinesAndRestoration
Great experience today, and had the privilege of being taken care of by the branch manager, who is passionately devoted to taking care of her customers. I've been a member of Chase Bank for over a decade, and apart from a recent negative experience with the assistant branch manager and a staff member, I have been incredibly satisfied with my banking experiences. All businesses occasionally have that bad staff member they have to deal with, and I'm confident the branch manager will ensure that negative experiences do not occur again. Things are trending the right way, and Chase continues to offer great rewards and acknowledgments to their customers that have served our country as service members of our Armed Forces. If you are a veteran, check out Chase!
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November 2022 by Joe Crass
I wouldnt do business with this bank , they are very rude and have bad customer service, they hold checks that u deposit for days and many calls , even after the other bank has released the money to them , before they will make it available for u
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October 2022 by jalynn William
Fran helped me so much she was patient with me when i was having a hard time and took the time out to help me :) in the mean time we were laughing and having the best time ever I’ll definitely be back again!
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July 2022 by Troy Breezee
Unmitigated greed that's what this bank is all about $10 to cash a check drawn out of one of their accounts all because the person cashing the check doesn't have an account there but the person writing the check actually did so $10 for cashing a check drawn out of your own bank you greedy mother affecting pieces of garbage you. I was thinking about leaving my bank after 20 years and finding a new bank I guarantee I won't come to Chase if that's the way you treat people .
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March 2022 by jalynn Williams
Fran helped me so much she was patient with me when i was having a hard time and took the time out to help me :) in the mean time we were laughing and having the best time ever I’ll definitely be back again!
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December 2021 by johnny cash
Very nice bank. They have money here.
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September 2021 by Amber Barajas
Doesn’t even deserve 1 star. The branch manager here is lazy and will not go above and beyond. Never using chase or stepping foot in one ever again. Needed images of checks for year 2020 and 2019, which is a lot but bankers over phone said he had the capability to do it which he says he did not and if he did, it would literally take him all day. He didn’t want to help me. Went to chase on packerland and a wonderful lady named Tracie was able to have them printed off in TWO hours!! TWO!!!!! I guess that would have taken too much “time” out of his day. ‘Insert eye roll’ we women really run the world!!
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May 2021 by Susan Lade
This past Saturday I was having trouble downloading my Chase Bank app to my phone so I drove down to your Adams Street location where a beautiful, kind, girl named Kathy offered to help me. When I told her I needed help, she spent a good 15 minutes directing and guiding me through the process ( without touching my phone) and I was good to go! I can't tell you how grateful I am to her. Please let her know she made my day. Kind regards and thank you Kathy! Sincerely, Susan.
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February 2021 by Alba Lydia Quinones Camacho
(Translated by Google) Very good service, and they always serve me with great kindness(Original)Muy buen servicio,y siempre me atienden con mucha amabilidad
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September 2020 by Christian D.
I'm more than impressed with Jamie. She was incredibly helpful, diligent and kind! I was debating switching banks after dealing with the chase customer service phone line. But Jamie at this branch changed my entire day and I'm very grateful! Thank you!!
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January 2020 by Mayra Rodzmo
I went to make a change of .50 cents and EMMA did not want to accept that because they did not accept open boxes!!! Well you know.... It is money!!! and I believe that all banks accept in all their denominations, I do not understand, or were is the ad that they do not accept the coins there??
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August 2019 by Tyler Williamson
would have given them zero if I could have. the branch manager seems to make a practice of not checking with her customers before canceling cards, and thus she canceled my debit card, not the lost credit card I actually needed canceled. I now have no access to my own money. thanks.
