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October 2024 by David A Cathey
Good, honest, helpful and friendly people. Period
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October 2024 by Alex
My mother has been in twice now for her phones wifi not working twice she has been sent home with out the problem being fixed.
Update:
I'm am changing my review. Cellcom has worked out a solution with her. 3rd time is the charm for her
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September 2024 by Michael Paczkowski
Went in with an issue and came out with a perfect fix. Customer service is beyond good. Thanks
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June 2024 by Holly Meyer
The young man that helped me was very knowledgeable and very polite.
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February 2024 by Carol Lambert
Scott Canovan was amazing. He listened and helped me. I will continue to stay in Greenbay for my cellcom. Sorry Manitowoc, you were not helpful enough. Once again out of town for service.
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November 2023 by Missey Bartels
Always helpful and friendly. I absolutely love that there's a repair shop right next to the retail space.
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October 2023 by tom bero
Expensive
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October 2023 by Bob Nelson
Good service
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September 2023 by Michael Bast
I went in and worked with John, I will say excellent customer service!!!! Thank you.
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October 2022 by Bonnie Simon
Very helpful
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July 2022 by John Tank
They fixed ours phones in a short time.
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July 2022 by Julie Jarmus
I find the sales people at this location to be dishonest and now I am stuck with a contract with Cellcom that I do not want. I’m giving 2 stars because their customer service reps did their best to try and assist me.
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June 2022 by Jon Ginter
Very courteous and professional answered all my questions and help me through my problem with the phone. So if you go to cellcom go to Max he's a real cool guy and knows his stuff he'll help you out and walk it through it
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February 2022 by Ashley D
There always friendly even when there busy.
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November 2021 by James Schuessler
I have been with Cellcom for 13 years. They were the only company I was ever planning on going to maintain a relationship with but they haven't kept up with the demand of modern cellular services and it will be their downfall. When I upgraded to a smartphone I was using on average 4 gigabytes of data a month. suddenly one night (coincidentally a few hours before the end of my monthly billing cycle) my data shot up to 11 gigabytes used in one night. I literally doubled the amount of data I normally use in one month into one night and their technology wasn't smart enough to warn me or cutoff my data so I woke up the next morning to a massive fine for going over my data and they never credited my carryover of unused data from the past. I had concerns that someone was tampering with my phone and the only thing they could offer was pay the hefty fine and pay more for a \\\"double data deal\\\". I later had a customer service rep admit that they were experimenting with a Volte data service since they are running behind with cellphone technology and the customer had to pay for being the guinea pigs. My phone kept draining data and eventually it completely gave out on me. It turns out I had insurance on the phone guised as a \\\"t3 service\\\" so I was going to use it to get the iPhone SE since I will be in the service and really don't need a flashy new phone yet. When I went to the reseller's place of business they said I could either make a call and still pay $178 for an older model phone or just pay $35 and I would get the new iPhone 13. I was so happy I bought some Airpods not knowing it was a *3 YEAR CONTRACT* for a product I didn't come in for. I looked over the data and found both the \\\"new\\\" iPhone and Airpods were defective since day one. Luckily Apple is helping because I wasted my time trying to talk to Cellcom. NEVER AGAIN with these scam artists. Their only solution is pay more while so many other carriers have much better coverage and deals. Save yourself the time please.
