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June 2023 by Olivia G.
I had the rudest experience with an employee today. I went in because they took my passport photo incorrectly the first time. She told me I was wearing too much makeup (I wasn't wearing any) and that it was federal not a fashion show. Very disappointed with the customer service as she was rude the whole time and said she wouldn't fly with someone like that. Don't recommend this location at all.
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May 2023 by N H.
Serious concerns about this location! It is close to my doctors office and my home, but I know better than to agree to send scripts here, and I should note it's the pharmacy my plan covers. I would drive across town just to avoid this hot mess pharmacy. The dude working there needs to be disciplined for lying to customers, treating us like we are peons, pretending to be a pharmacist!!! The pharmacist (female in this instance) is doing the best she can with the staff she has. The other workers act overwhelmed and interrupt her constantly. They talk poorly to her, you can tell she is trying so hard, but her support team is not providing the support she needs!!! Going back to the dude with the tattoos on his forearms, we picked up a script a few months back, brand new for a child. Didn't offer a consult. Asked for one and he acted all weird and said we can't. We are too busy. Ohh, okay, so that's how this works?! Today he blatantly lied to me about a script. Claimed it wasn't in the system. Could take a day to two days to to receive. I explain it's an antibiotic I am to take immediately and if that is the case I should be informed so I can take it elsewhere. Now I am frustrated. I call the doctor and they tell me that this location is notorious for lying and saying that as a way to delay having to work on your script! They confirmed it was received and confirmed by the pharmacy so him saying that was a blatant lie. He also asked what the scripts were after being adamant that it wasn't sent to this location. I showed him the paperwork and he said they likely didn't have it and have never heard of any of them. This dude needs an intervention. He was in the phone talking about scripts and powder forms and the pharmacist asks him what he is talking about and says to him, you can't talk to them about any of that, what are you talking about. He lies and says he was giving them suggestions for other pharmacies and I know I over heard him going into details of a certain drug!!! I'm now waiting and listening and I'm 99.9 sure that if the 8 ppl that have come through after me, only one went well.
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December 2022 by Amy L D.
I Waited a half an hour on the phone and finally went to the store to find out the status of my prescription and was told it would be an hour. I called an hour later, sat on hold, finally got through and was told it would be another hour or so. I told them that's what they said an hour ago and the employee proceeded to tell me numerous times that I have a choice to transfer my prescription or wait, which wii it be. The man literally sat on the phone arguing belligerently with me about my options to LEAVE, WOW, I have never had to deal with that kind of aggression from an establishment put in place to serve me. I will get my prescription and never go back, it was made very clear that my business was not wanted.
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August 2020 by Tracey S.
Very disappointed! I thought I would give CVS a shot because they are closer to my house, what a JOKE!!! I will definitely be going back to Walgreens. CVS pharmacy told me that my granddaughter's prescription was denied because she was not active on our insurance. Then they were so kind to offer a discount with a coupon they had, so I paid out of pocket! I went home called my insurance to find out that was not true and they didn't even call the right number! I had to give them the number to call after waiting for them to call me back twice, I was lied to, that they called and left me a message. I drove back over there and then was treated like crap they did nothing to make it right, the girl behind the counter was a j**** I would not recommend this store, I don't know how they stay in business!
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March 2019 by Jordan B.
Honestly what a mess. They just took over Shopkos pharmacy and it's a crap tornado here....I called in my order the day before, I was assured it would be ready in Am. I arrived for a 30 min wait.....
