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February 2024 by Its me
Store is truly trash and irresponsible. Workers were standing putting stuff away around people who were ripping tags and stuffing down clothes inside their jackets, one worker even saw and shrugged it off. One Dude literally ripped the tag and put a pants and shirt over his neck and walked right out. Why invest in so many cameras for no damn reason I found it so funny.
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January 2024 by Shawn Robak
Place is always a mess. Always long waits because of slow checkers.
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January 2024 by May Yang
Always come out with something even though i tell myself window shopping only
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December 2023 by teri jorasz
A total mess, zero organization, one cashier, 7 people in line. Second cashier couldn't stay to help check out a few more people. Never again
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December 2023 by Ash
Really disorganized. At the register there were items I had missing tags and instead of doing anything to correct the issue to find a way to sell me the items, they told me that I can’t purchase them. Nobody went to see if there were other items with tags (there weren’t any others in my size or I would have just brought them to the front) They told me to reach out to support and mention “e gift card from Ithaca” to help resolve the problem. I did that, and was told that since I didn’t leave a review they couldn’t do anything to correct the problem, since I wanted to handle it privately. Well, this is me leaving the review so hopefully they correct it.
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December 2023 by Emily A
As I wandered the aisles I found an open bottle of juice, a drink from Starbucks growing mold, and unpackaged, broken cookies under the hand sanitizer by the shoes. I also saw broken and beat up merchandise that shouldn’t be for sale and empty boxes indicating items were stolen. I counted 4 employees (not including cashiers) and not one of them was doing anything. I’m sure I’ll receive the same “we’ll pass this on to the management team” reply but clearly management doesn’t care. I’ve never seen anything like this.
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November 2023 by Scott meverden
I didn't know goodwill had competition. This is not a well kept store anymore ! Either employees don't care or they don't want to get involved. The store is a disaster, kids running around no parental supervision, people stealing clothes right in front of the so called employee. Wow, just do us a favor and either clean the store or close it.
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November 2023 by Erin Peterson
I was lost for words when I walked into this place, I am not kidding when I say I have never seen a place so messy and stuff just thrown every where and any where, all over the ground, nothing makes sense. Clothes all over the floor, the toy section it looks like they closed their eyes threw everything up in the air hopping it landed on a shelf. Every isle is just random stuff thrown on a shelf or floor. I will never step foot in here again lol
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November 2023 by Sue Gerlach
They have a lot of good selection on high end clothing and various household items. Only issue I has was it was mess and disorganized.
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November 2023 by S M
I’m not sure what else to say except what the heck happened? Not only is it unenjoyable to be here, It feels unsafe. The level of clutter and piles of stuff strewn about the store makes you question if it was robbed recently because it looks like a crime scene where somebody was looking for a particular item and tossing everything else around. Mind you I know the store has never been the nicest or most upkept store from day one but in the past year the continued downturn is unacceptable. I am not sure how they’re able to keep their doors open safely. I wish I would’ve thought to take pictures when I stepped in this week. The line to check out is also insanely long- 2 people checking out everyone but moving very slow. I waited 15 minutes and left. I barely moved in that 15 minutes and probably had another 20 minutes or more to wait. Not worth it for discount socks. Also, the new set up with the dressing rooms and racks shoved up right next to them- It’s not working. People all crammed in one tiny area you can’t move piles of clothes everywhere. This has been my experience the last several times. I have stopped here. I keep hoping it was a fluke and things will turn around. Instead, it keeps getting worse and worse.Family visiting from out of state this summer was initially excited to check the store out but they told me they left because they felt so unsafe in the store. Can’t say I blame them with the current state of the store. I wanted very much to like the store but with things as they currently are, I will not be returning, they are too many other shops nearby with nice items that are more kept up and enjoyable to bother. I write this review in hopes that management sees it and makes some changes. This has been going on long enough now that something must be seriously wrong internally and not just short staffed temporarily , as is the current trending in stores.
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October 2023 by Theresa Hafner
Oh my trying to get out and not be broke is VERY HARD!There's always Always nice stuff there in all the Wright stuff they got it going on there ??? you will be back and back and back I garnered tee that!
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September 2023 by Kathryn Pilar
Great store for name brand everything at a discount price. A,azing deals in my opinion
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September 2023 by Tracey Taylor
This store is an absolute disaster! Someone sure dropped the ball there! I am 60 yrs old and have never seen a store this bad...what is happening there?
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July 2023 by sara hill
My daughter accidentally spilled her smoothie here and when I went to tell someone I believe her name was Mya (older, shorter woman) she made some rude comments right there in front of my daughter I couldn’t believe it. ‘Ugh great’ then when instructing another employee to go clean it, she made more comments similar, like ‘yeah this is just sweet’. Zero professionalism. The employee who was made to clean it was very nice about it, as was the cashier we dealt with. Shame they have such a poor leader my daughter was so sad
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July 2023 by Rico Watson
Not a great selection of clothes for Big and tall section honestly was sadly disappointed walking the whole store just not as well stocked as they use to be