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February 2024 by Renee Irwin
The cashier was knowledgeable with my certain kind of phone I had a problem with
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February 2024 by Linh Dang TV (khám phá nước Mỹ 360 .)
Two months ago, I came here to buy tempered glass stickers for my phone. In the box, I clearly saw that there were 2 stickers. I asked the staff here to stick them for me. The fee was about $7. After pasting, I asked him if there were 2 stickers listed on the product packaging, but why is there only one? he replied : you will get free stickers next time. Today my phone's protective glass was broken. When I went to buy it to replace it, they told me I had to pay. I asked if I had bought it before. Your staff told me it would be replaced for free next time. She tell you to bring it. What the hell? Last time you guys took both stickers, he was cruel to me. I asked why that was so, he said if I came to replace him next time it would be free, but today the staff here just said I didn't know. Big corporation that works lies.
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February 2024 by Linda Seifert
Went to return some cables I bought last November. They would not take them back saying they only have a two week return window. If these were seasonal items I can understand but they are something that they sell regularly. They are unopened current product. The salesperson I was working with gave me three different cables and said just bring back what you don't need. Now I'm stuck with nearly $50.00 worth of stuff I don't need.
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February 2024 by David R
Never shopping g here again!!!!! Clearly the speaker I was buying was marked at 349 and when I checked out he was saying it was 549 I told him it was 349 he went to look I was right sign said 349 right on top of the speakers! But he says it's priced wrong that's not my problem but he says I have to pay 549 false advertisement I say and the clerk was very rude about it never again!!!!!!!!I wo t even give one star but I have too!! Plus if it was true why did he take the sighn with him after just rude
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February 2024 by Carol Olson
Hard to find service once you get past the greater at the door.Went in for a universal remote. Waited for someone to help me about 10 minutes. Then had to go in search of an employee.Good thing I did. Otherwise I would have walked out with the wrong remote.I went here on purpose because I thought, if anyone could help me with my particular issue I was having with my TV, this would be the place to go.But if I just get pointed in the direction of the item I am looking for, with no additional help once I get there.I may need to look elsewhere next time???
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February 2024 by Anthony O'Hern
Been getting stuff here that I can't find in Sturgeon Bay for nearly a decade, and have never had an issue. I also enjoy that I'm not giving the profits to Amazon, and am supporting, not necessarily supporting a small business, but at least once that's focused on tech, and typically has employees that are able to give helpful advice.
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February 2024 by Lisa McHugh
Great friendly service when you enter and Keith the guy that waited on me was Excellent!!!
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February 2024 by Jeremy Vandermissen
Great service with remote start installation. Techs were knowledgeable of the system.
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February 2024 by Jody Wilson
Great customer service!
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February 2024 by Scott Paul
I’m surprised this is still open. The people they hire have no knowledge or training. Even the managers are unable to provide any sort of advice on their products. I am completely baffled by this! Don’t get sucked in because once you tear into your purchase, the return policy is a lot or smoke. I’m giving them one star because the kid watching the door as a greeter was a waiter at a local restaurant that got fired for adding on credit card tips. That is classy hiring Best Buy! Stand up service!
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February 2024 by Ryan Hager
Ben did an excellent job answering my questions regarding routers and extenders. He was nice, personable, and cared. Cheers Ben!
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February 2024 by Jesse Sharp
Sales folks were pleasant and knowledgeable.
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January 2024 by Bobby Mcleod
Very friendly and helpful.
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January 2024 by Laura Allen
Airline gift cards available amongst others. Not busy Monday afternoon.
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January 2024 by M King
Curbside..nice with no waiting.
