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March 2024 by Francisco M Mieres
The process of renting a car with Avis at Green Bay Airport was easy and quick. The personal was really professional and courteous. The car was clean and in great condition. We highly recommend Avis car rental!!Airleen Fernandez
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February 2024 by Bawnow
I rented from this location but the guy gave me KIA that uses key for the start, I was lucky I was tricked by looters. I didn’t ask for exchange bcuz it was super cold to go back office.
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January 2024 by Brendon Garcia
Very friendly and helpful staff
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December 2023 by Janusz Kuzma
I've been charged $12 for gas even know that I filled up tank to FULL at Krist gas station on Babcock Rd 5 minutes before returning car . From Babcock Rd to the airport is 1,5 miles !
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October 2023 by K Buntin
Very easy check in and check out process. Friendly staff, nice car. A little pricey but so are most things in these times.
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October 2023 by Irene Zeiset
Extra taxes tacked on when I picked up the car. Then after being told if I'm late returning the car I may be charged a $25 late charge, when I returned the car a little over 2 hours late they charged me for a whole extra day! ($94!!!!) The clerk referred me to the 15?+ pages of terms and conditions.I won't be using Avis again.
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October 2023 by Chris Chaltry
Fast and friendly service from the pickup location in Green Bay, Wisconsin and the drop off location in San Antonio, Texas. The vehicle was nice and clean. I will definitely go with Avis again.
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October 2023 by Chris Wiese
Complimentary rental using reward points was charged the full rental price against my credit card on file. Third time in a row that I have tried to use my reward points only to have them charged to my credit card
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October 2023 by Tricha Diaz
It was a bait and switch ...very expensive for a weekly rental and drop off. The car was dirty and the staff was not helpful to remedy. I will not rent again.
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August 2023 by Pat Nelson
I walked in and got exactly what I wanted for a reasonable price thanks to an amazing staff and management. I could not have been treated better and happy with the car I rented. Thanks to everyone that helped me that Day. Aloha, Pat Nelson.
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August 2023 by Katie G.
Not likely at all. No one told us we'd have to pay a full day fee for being 1 hour early for pick up. At the counter we were told the best gas deal was to prepay and we'd be refunded the remaining fee but that also wasn't true. $450 for 3 days in a Kia. Would have been cheaper to pay for a car service at this point.
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July 2023 by Jean Rowell
Avis Rental at Austin Straubel provided a great experience. The customer service agents were courteous and professional and made checking in and out a breeze. The vehicle was clean and well maintained and I'd gladly use their service again.
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July 2023 by Ileana Vermilyea
Clean and well kept car. The counter individuals were friendly and knowledgeable.
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June 2023 by Stormy Tucker
We spent all day trying to call the help desk, being told we had to call the local airline-- which DID NOT EVEN HAVE A PHONE. Then we were charged nearly 300$ for being an hour and a half late. We were only late because I was traveling with a breastfeeding infant and 2 year old who got car sick and we had to pull over so he wouldn't puke in the car. When we arrived at the desk I tried to explain we'd been calling all day and before I could finish explaining she handed me the bill and said sorry, nothing I can do, call customer service. (The number I'd been forwarded to all day telling me to call the desk.) Will gladly spend the extra 300 somewhere else to not have to deal with that customer service again.
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June 2023 by alberto hernandez
Excellent cars, good customer service, good prices, I would rent again with Avis
