ATMs in Green Bay, WI

“Crystal Joski was extremely helpful ! I walked in the bank and spoke to a man in the front told him a little bit about the problem im having with a claim i filed and he immediately told me that their banker's probably would not be able to help me. I requested to speak with a banker still and was directed to Crystal. It was close to the bank closing, and she still went out her way to help me with my claim. I told her my problem and showed her my emails, my receipts etc. She called the claims department and advocated for me while speaking on the phone with them. She wrote down each transaction on paper and had the receipts to back it up and was able to explain to the claims rep where chase error was. The claims rep was giving Crystal and I a hard time initially, but he finally came around after Crystal broke things down for him serval times. She's got way more patience than me because I was so upset and ready to end my relationship with Chase if it wasn't for Crystal I probably would have. In the end of the convo, I received a temporary credit and left home so appreciative of Crystals help. Ive never seen anyone advocate and work so hard for a customer ever ! Unfortunately, weeks later chase messaged me on the app and removed my credit they clearly still had miscommunication because I had all the proof. I got tired of fighting with them because it seemed they only picked up or listened to half the problem. Im disappointed in Chase but Crystal's customer service will forever have an impact on me because she showed true, quality, good customer service. ! So MAJOR shout out to Crystal !”

“Don’t listen to the negative reviews folks. EXCEPTIONAL customer service, & the staff is SUPER kind and helpful. These guys are the ATM staple of the country. There’s a reason they’re contracted with some of the top major companies. WALMART, PILOTS, KWIK TRIPS, list goes on and on. They know how to treat their customers and employees right.. Air machines are outside so of course with weather and the homeless things will mess up at times. ATMs are also computers..aka technology, technology isn’t always perfect hence to why they have techs all over the country that fix any issue that present’s itself . Most important thing is that they send out their technicians ASAP to get the job done and right. Give them a shot you won’t be disappointed”