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“Ryan was thorough and very helpful. Really took the time to explain pros and cons of our situation. Also, greeted by an open door and smile from another associate. Very people friendly staff.”
“TJ was awesome. He went out of his way to help us, was knowledgeable about all aspects of the phone and service, and gave was pros and cons about accessory products. Thanks for the help.”
10AM - 7PM
909 Tullar Rd, Neenah
Mobile Phones
“Went there today to get my hotspot connected and it took 15 minutes as appose to ATT. I spent 16 hours 4 hours a day last week Monday thru Thursday...on the phone with ATT and they could not figure out how to activate there own hotspot device so i returned it.. The guys here at Verizon in Neenah are awesome and not to pressing about getting more devices, and have respect if you don't want to buy anything else. And they do things very efficiently. Thanks for helping me out in only 15 minutes!!!”
“Harper has outstanding customer service! My phone was not functioning correctly but he took the time to exhaust all options and never gave up before the problem was solved. I appreciate his calm and collected demeanor, especially considering it was not an easy fix. Michael is also great! They will 100% be my go-to guys for all future phone concerns.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“Customer service was awesome. As soon as I walked through the door they greeted me. And they said they will be with me as soon as possible. And they were. Excellent service.”
“Went to get a new phone and join Verizon… I was beyond pleased with the service today. Very happy with my phone. The employee was incredibly thorough in his explanation of everything about the service, the phone and the product.”
“Our LG's finally need replacing. My wife and I prebought the Samsung s24. Hope it is as good a phone as the LGs were. Guys working helped us with everthing we needed, nice to see you again Damian!”
“Had a great experience! Staff was friendly and answered all my questions. Jordan was the one helping me, and she was just the best. Highly recommended coming here, especially if you want good customer service.”
10AM - 8PM
2740 W College Ave, Appleton
Mobile Phones
“Jaylin, hope I'm spelling correctly, was so helpful, knowledgeable, friendly, and personable. I purchased a new phone off Cricket website and needed to transfer my stuff from old phone. I've been a Cricket customer for over 5 years, and I love their service.”
“I have been a US Cellular Customer for a long time. They are Busy, I called and left my Number and he got back 2 me before the end of the Day. I talked 2 Tyler Today the Store Manager about the upcoming S24 Ultra and he could not have done a Better Job. He Answered all my ?S and was Pleasant on the Phone. 10/10 ??”
10AM - 6PM
425 W Northland Ave, Appleton
Mobile Phones
“I have had US Cellular for many years and very happy with them
I worked at Spectrum and I still stayed with US Cellular even though as an employee it would have been cheaper”
10AM - 8PM
117 N Mall Dr, Appleton
Mobile Phones
“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
“I was in the office two months ago and I had a great experience. I showed up 5 minutes prior to closing. The representative I believe his name was Eric was amazing! He stayed over to reprogram my new phone. Excellent costumer service and a great employee. I hope I got his name right.”
10AM - 7PM
209 Racine St, Menasha
Mobile Phones
“These guys actually do want to help you! I was with a different carrier and they did everything they could to help make things work! I'll definitely use their services in the future! Will recommend to others! Also they offer really good rates. Hope this helps someone.”
10AM - 8PM
4301 W Wisconsin Ave #500, Appleton
Mobile Phones
“Best experience I’ve had at a T Mobile store to date! Maurice was helpful, polite and professional. He was able to get me exactly what I wanted and it was quick and easy.”
10AM - 8PM
3719 E Calumet St Ste 2, Appleton
Mobile Phones
“I keep on trying and finally they answered my questions about my other carriers phone. This time very friendly and helpful service. They weren't too busy at the time.”
“The associate at Spectrum store took care of a issue where an online person said that they could not take care of the issue. Very happy with the associate who actually stuck up for the company as a whole instead of a single person online trying to prove themselves that had no clue what they were doing. Hands out to Keegan Panetti, you took care of the issue and treated us as a human being.”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“I would like to take this opportunity to give a shout out to Isabel and Shannon . Upon in store yesterday to get my son a phone for his birthday I was greeted with a warm welcome by opening the door and me mobile at that point I bought a phone for my son‘s birthday is 13 birthday and Isabel was very knowledgeable, professional, and courteous.. I also return today to get some health program in my phone with Shannon was also very knowledgeable, professional and welcoming. I’ve been coming to T-Mobile for over 10 years and I have nothing but great experience at this location. Your team is amazing.”
“I want to say what great service I got from Ryan and Blaine. Blaine helped us out when we got new phones with a couple of different lines. I had another personal issue and Ryan helped me out and guided me through the process on what I needed to do. Those 2 are the best.”
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“This shout out goes to the staff, but especially to Customer Service Kelsey, who helped my hubby & I with getting his new cell phone set up start on the right path.
Kelsey took the time, effort, & over & above messy situation we had to get things going in a positive direction. Thank you Kelsey for your kind patience & answering all of our questions.
Was a great customer experience. Thank you again.
Rob & Julie Zalewski”