Menards, a popular home improvement store, offers a mixed shopping experience according to customer reviews. While some customers praise the store's helpful and friendly employees, others have encountered issues with their service. The store is appreciated for its great deals and comfortable shopping atmosphere, unlike the more warehouse-like environments of its competitors. One customer had a negative experience with an employee at the yard gate, but the service at the returns counter was praised for its efficiency. Overall, Menards seems to provide a generally decent shopping experience, with room for improvement in certain areas of customer service.
Had a terrible experience with a person at the yard gate, made a purchase on line and after pickup leaving the yard he would not accept the download receipt even after showing him the E-Mail Had to walk to the service desk and get them to print the exact same thing. Never before had this this happened before at any store... read full comment
August 2025
I love shopping at Menards!! They sell almost anything you need. Employees have always been helpful.
August 2025
Found everything and lawn and garden cashier was very polite. Didn't catch his name
