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February 2024 by Amanda N.
Seems like the value is not there anymore, nor the ethic. I purchased a TV and mount. I went to set it up and I open the box for the mount and there are pieces in cheap ziplock bags, all the main screws are missing that are needed for assembly and items just scattered around the actual box. I tried calling the Grafton store about it this morning and no one ever picked up the phone. I tried a couple of different departments and still received nothing, just got hung up on repeatedly. THIS IS NOT THE TARGET SERVICE I HAVE RECEIVED IN THE PAST! very disappointed. Not checking returned products, nor marking them as open merchandise. Very disappointing
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June 2023 by Eric Feavel
I usually make a quick run here for LEGO when I'm passing through for work trips. Always a pleasant stop. Seems to always have something that the other targets may not have. The newer Disney theme Legos are kind of selling out at other facilities, and this one seem to have a good stock of them. Highly recommend stopping here if you're in the market for some good legos.
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December 2022 by Christine M.
Nice Target. This location is clean and kept well stocked. Very friendly staff and helpful.
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July 2022 by Geena K.
Came in specifically to this location before work because it's close by. There was a new album released today and I came in the rain because I was so excited. When I first asked, the employee was really helpful, however, the album has different versions. The kpop group is a five member group and there was a Target release for each specific member. The employee went to the back and grabbed me a random version. I thanked them and they left, but when I looked on the app it said they had the other members available. There was a specific member I'd wanted to get, so I found someone else, apologized profusely for being a bother, they didn't seem to care or acknowledge it and told me they'd call someone to help me in electronics. The same employee came back to help me and again I apologized so much I literally said "I'm so sorry I know this is really annoying but there are specific versions-" and they interrupted me and told me "whatever we have is what we have." They were really short and snippy with me. I work retail, I have for a long time. I'm currently a manager at my place of employment. They were doing inventory this day, and I understand it's chaotic and stressful, but I was being so nice and apologetic. I know the last thing anyone wants to do is worry about going in the back and finding a specific version of an album when there's so much else going on. But my question is, why isn't the stock out on the shelves on release day to begin with? Where I work we always make sure that whatever is set to release is out and available for customers on the day of release. With Target being even a bigger store I would think they'd want to get the stock out to avoid having customers ask over and over? Regardless, I was just really saddened with how I was treated at this location. The one by my house is always much more accommodating and compassionate. This isn't the first negative experience I've had at the Grafton location and it makes me not want to return. I already have terrible anxiety asking someone for help in a store and it doesn't help when I'm snapped at for asking a simple question. I'm sure I won't be the only one asking today either, since it's release day for the album and the stock isn't even on the shelves. I appreciate your time and hard work, but maybe you should consider treating the guests who show up with nothing but kindness, a little better.
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February 2022 by Cory D.
I visited the Grafton store today to purchase an Xbox Series S, and had a very good experience with an employee named Cory, he was very kind and offered great customer service and conversation. In a world of COVID and places being short staffed, it was very appreciated. You made my day Cory, keep up the great work.
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May 2021 by Lenel B.
Visited this location for the first time in a Sunday afternoon. It's definitely a newer target and very clean. Their bathrooms were the best kept of any Target I've been in--and I go to a lot of Targets! I was greeted by a very friend young woman which was a nice touch. I was able to make some returns with no issues. I was disappointed at their "bullseye" area (the $1-$7 area), it was not very large compared to other stores and it was picked over. I'd definitely return if in the area again!
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February 2021 by Susanne M.
I like this store, but they don't enforce the state's mask mandate - or care about their customers. I brought this up to staff members when I observed customers not wearing masks. The response I've gotten is that they can't do anything. Sure they can. They can ask the customers to leave. I've boycotted going into any Target location. The only business they get from me is online, which means no spur-of-the-moment purchases, like clothing or greeting cards or fresh (or frozen) food. The only thing I really buy from them now is protein bars. I order enough of them that I don't pay shipping. You can dress it up all you want, Target. In the end, it's all about the $, not the customer.
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January 2021 by Lisa R.
I was staying in Grafton unexpectedly and this Target was close to my hotel so I stopped to get some items I needed. The convenience of being able to get pajamas, food, and a bottle of wine all in the same place. Target stores are usually clean, this one is no exception, the people that work there are nice as well. The reason for only 3 stars is because of how long it took to check out. The self checks were 2-3 deep and they only had one lane open with 9 people in line. If I would t have needed the few items I had, I would have put them back and left.
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August 2019 by Coco A.
It's a great place I definitely recommend going there! It looks good there just updated it and I have been going there for 25 years
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November 2016 by Angie O.
I love this Target, I think it is one of the best in the Metro-Miwaukee region. Every time I stop here to shop, the store is tidy and clean, items are in stock, the bathrooms are clean, and the line is never long. The associates are friendly and willing to help; I can never seem to find items like light bulbs and aluminum foil. Even though the parking lot might seem like the store is busy, it is easy to get in and out of this store in a timely manner. I don't mind driving the couple extra miles to shop at this Target location :)
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September 2015 by Erica J.
I am becoming more and more disappointed with Target in Grafton. It really took me over the top when I went to purchase more of my infant's formula the Up & Up brand and there was none on the shelf, none in stock, and none to be ordered any time soon. I went back a week later to find out there still was none in stock. Only to be told I could travel 30 minutes into a not so good neighborhood to find some. This is not very good service especially when a new similar product store just opened up down the road. You'd think you'd want to keep your customers from going there.
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May 2015 by Blake A.
Since I've been here so many times, I figure that I'll write a review. It is a Target store, plain and simple. Typical service, typical products, right hand entrance layout. Awkward entrance to the parking lot makes it a hassle to get in and out of here. A simple 4 way stop would have decreased the crappy choke point they instead created. Always be wary of buying food at department stores... i.e, be on the lookout for expired or soon to be expired product. But, that being said, a lot of stuff is still pretty good quality. You get what you pay for when it comes to the store brands for clothing...
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May 2015 by Leah B.
Great store, great prices, great merchandise. Friendly customer service. Been shopping at this Target for years. A++++
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March 2015 by Marian Q.
As far as Target goes, this one's pretty standard. It seems like a busy location, I'm sure the grocery section is a big draw. Despite it being busy, it seems pretty organized and I had no issue with getting my questions answered and checking out quickly.
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March 2014 by Peter C.
It is a Target so you will get the same layout and feel as the rest of them, which gives you a sense of you knowing the store. The parking lot is huge. When walking in you see just how large this Target location is. You start in the clothing with the food and household needs on the far left (north side) of the store. The selection for clothing is extensive here ranging every demographic and have speciality clothing such as scrubs. They have a great selection of board games and household items here too, which is where we spent most of our time. The cosmetics and hygiene section also spans over several aisles and can provide whatever you're looking for. The staff isn't the best here when asking for items yet is a good layout and overall decent experience.