UScellular in Grafton is known for its strong, award-winning network that connects millions of people, businesses, and government operations. The store offers a range of products including the latest smartphones, accessories, high-speed internet, and connected home solutions. Customers often praise the store’s staff for their helpful and courteous service. Toni, in particular, is recognized for being knowledgeable, patient, and respectful, helping customers find the right phones and explaining their options clearly. Zach and Zavian are also appreciated for their friendly, informative assistance with device choices and services. Overall, customers value the store’s commitment to providing exceptional service from real, helpful humans, making every visit a positive experience. The store aims to improve customer experience continuously and offers special deals to visitors who stop by their Grafton location.
Remington took his time with us, explained everything and is very knowledgeable.
October 2024
Toni was absolutely amazing! We upgraded 5 phones and she was very patient and knowledgeable and made the process seem effortless! We gave been with US Cellular for over 25 years and this was by far our best experience!
October 2024
Toni was absolutely awesome. Knowledgeable, a problem solver, courteous, patient. Respectful to her coworkers. Couldn’t ask for more.
