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October 2024 by Mark Weidemann
Had a great time with the instructors and the fellow students. The space was clean and organized, very suitable for a class. Good tips from the chefs on prep and flavor profiles. Have wanted to do this for a couple of years and was glad I did. I'll be back for more.
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July 2024 by Desiree Ellison-Olheiser
This place is great! I had a wonderful experience when I went into the store in tears because my landlord got a new stove that caused me to have to get am entire new set of cookware. It was short notice and I had limited funds. Not to mention I don't know anyone who can just budget $350 for new cookware! The three workers at the front calmed me down and helped me find good cookware that I could afford. I lost there names, but they were wonderful and I went back and made sure their manager knew how awesome they were.
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June 2024 by Gaurav Singh
Ari shared details about the coffee machines and was very friendly and knowledgeable. Fantastic service!
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March 2024 by Thomas Meverden
For Christmas for my wife, I ordered a date night cooking class from Sur La Table in Glendale,WI. This would have been the third class my wife and I have taken. I ordered it two months in advance and took advantage of a 10% discount. 10 days before the event I got a phone call that they had decided to book a private party and cancel everyone in the class. So to be clear, Sur La Table chose a few extra dollars from a last minute private party over honoring their previous commitments. I was offered to be moved to the 4pm class. Not exactly date "night" or a time I want to stuff myself with steak and lobster. So I had the website up and said no problem, I'll pick a class on another day. I was told "our reservation system doesn't work that way." You were about to move me to another class, and now you can't. I was told I had to cancel and rebook. I asked about the 10% discount I booked under and was told nothing could be done about it. I was then told if I felt this wasn't an adequate solution I could email customer service. I have two emails to customer service and nothing but the automated "someone will be in touch with you as soon as possible."I find the lack of communication from rather frustrating. I was hoping for some solution where Sur La Table would honor my initial 10% off if I rebook. Not even issued an apology. This lacks class.
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February 2024 by Taylor Levin
Went to the “Date Night in Paris” cooking class with my fiancé tonight and we were very disappointed. I had bought him this as part of his Christmas present, paying $90/person, so I would have expected to leave full and having learned a thing or two. For starters, all I did in the entire 2 and a half hours, besides watch the chef cook, was cut one potato. To me that isn’t a cooking class. He kept on apologizing, saying he wished it were more hands on…if the recipe isn’t hands on, maybe you shouldn’t have offered it as part of a cooking class where people expect it to be interactive. But our biggest thing, with the price we paid, was that we expected to get a normal-sized meal. There ended up not being enough batter for everyone to make their own chocolate soufflé, so we had to share one, you would think you would get your own steak, but a table of 4 shared one normal-sized NY strip steak, and we got the second round of frites that were hardly cooked because he was trying to get them out because people were waiting. And the icing on the cake was that the recipes printed out weren’t even for the class that we had attended. We were very excited about this as an alternative date night, but we were both left very highly disappointed. Would not recommended anyone spend the money on these classes if you are expecting what we expected.
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January 2024 by Ryan Olson
My wife and I took a cooking class here and Chef Micheal was great! He was very attentive, answered all our questions all while making the class fun and informative. My wife and I enjoyed it so much we booked a class for the very next week!
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January 2024 by Mark Doll
Our daughter gave us.the surf and turf cooking class as Christmas gift. The experience was amazing! Chef Michael did an excellent job explaining the dish and kept everyone engaged wirh his great sense of humor and having the students help. Highly recommend. We will definitely be back!
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January 2024 by Nick Cray
Excellent customer service, but they were out of stock.
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December 2023 by Jolene Knoll
I sent this feedback in an email to the owner and also tried to escalate the issue through Sur La Table CS, however it’s been well over a month and I have heard nothing back from anyone regarding my want for a refund. Below is the feedback and the awful experience we had at a the ‘Date Night Bourbon Steak Dinner’ 10/21 @ 4 pm. This was part of our 10 year wedding anniversary celebration. We had previously taken a cooking class in MN and had enjoyed it and thought if this was similar it’d be fun.The purpose of a cooking class is to receive instruction from a person who is knowledgeable so that we can learn key takeaways and be able to recreate the same recipes at home. This class was disappointing for the following reasons:1) Instructor: She lacked the ability to teach others which is crucial when put in a position of teaching. She’d often gave partial verbal instruction and then point out when something wasn’t done correctly- yet what she was pointing out wasn’t a part of her verbal instruction in the first place. It would have helped had we had the recipes at the table with us to view. The instructor did not project her voice so it was hard to hear what next steps were or what we should be doing.2) Size of class: We were fully prepared to be at a table and preparing dishes with others in the class, according to the website it should have been groups of 4. We were often paired with another entire table, so groups of 8 were working on 1 dish. This left little for each person to do taking away from what hands experience was had.3) Steak: Given this class was sold as a date night and cost $89.00 per person, $178.00 in total, and it was during dinner we would have thought that the steak we were preparing would be one for each person. This was not the case, not only was it never mentioned by the instructor what cut of steak we were using but it was also glazed over that each table of 4 would be splitting 2 steaks. You don’t even get your own! It was almost comical how small the steaks were that our table got, as another table had steaks that were twice the size of ours (easily 2.5 inches thick). The instructor gave minimal direction on how to cook the steaks, I noted that the written instructions were not followed when she finally handed them out at the end of the class - items which are somewhat basic but not followed by the instructor. She thought our steak was complete (aiming for medium doneness) however she took it off and immediately cut it open, discovered it was rare, put it back on 2 more times and continued to cut it open. Didn’t bother temping it with a thermometer and gave complete disregard to letting the steak rest.4) Whipped cream for the pumpkin mousse: Lacking good instructions from the instructor a fellow student in the class followed the verbal directions of adding the ingredients to a bowl and whisking. The instructor didn’t coach what stiff peaks were so the participant didn’t even know how to identify that they had over whipped the cream. The instructor identified that the cream had broke. She made the statement and moved on, the cream wasn’t remade or any time spent coaching the class on this learnable moment. The true cost to have remade this part of the dessert would have been minimal to Sur La Table, instead it was just something we went without.Again, we were very disappointed with this “class” which it failed to be a learning experience - there was no teaching being done it was a person (whom I am honestly not quite sure if she as even a chef?) reading partial instructions from a piece of paper while the class struggled to follow along.As my husband and I discussed the experience we felt it was necessary to provide feedback on this. I am looking for someone to take initiative and contact me about this and address my wanting for a refund BUT haven’t been able to get anyone to reply to me.
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November 2023 by Anna R
My husband and I did the Date Night sushi making class and had so much fun! We were interested in trying a new skill a little unfamiliar to us and this was the perfect opportunity. They have so many classes to chose from, for a variety of age ranges.
The class was small and we all worked together to make some delicious sushi. Our instructor and assistants (sous chefs?) were all very helpful and encouraging throughout the night. We learning about making the perfect sushi rice, preparing your vegetables, and preparing various proteins for our rolls. Then, customized our rolls and enjoyed them with a variety of sauces. Yum!
In addition to the class, you get 10% off at the store after your class, a great bonus. Overall, we had a great time and will hopefully comeback for more!
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November 2023 by Jessie Martinez
Unfortunately, we didn't have a good experience with our cooking class. It was pretty embarrassing because I got this as a gift for my inlaws. Ive taken Sur La Table classes before at other locations, so this was kind of a shock. It felt very disjointed, it was apparent the chef walked in and didn't really know what they were teaching that day. She had to keep looking at the steps on the directions. It wasn't hands on at all, we basically just sat and watched as she cooked, other than we cut up a couple vegetables. So there wasn't really any teaching. I don't blame her- it sounds like she needed better training before she's ready to teach. For the price, Sir La Table needs to do better.
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June 2023 by Dale Klein
Happy to see it return. Always enjoyed taking some cooking classes.
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May 2023 by Anna Rowe
My husband and I did the Date Night sushi making class and had so much fun! We were interested in trying a new skill a little unfamiliar to us and this was the perfect opportunity. They have so many classes to chose from, for a variety of age ranges.The class was small and we all worked together to make some delicious sushi. Our instructor and assistants (sous chefs?) were all very helpful and encouraging throughout the night. We learning about making the perfect sushi rice, preparing your vegetables, and preparing various proteins for our rolls. Then, customized our rolls and enjoyed them with a variety of sauces. Yum!In addition to the class, you get 10% off at the store after your class, a great bonus. Overall, we had a great time and will hopefully comeback for more!
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May 2023 by Anna R.
My husband and I did the Date Night sushi making class and had so much fun! We were interested in trying a new skill a little unfamiliar to us and this was the perfect opportunity. They have so many classes to chose from, for a variety of age ranges. The class was small and we all worked together to make some delicious sushi. Our instructor and assistants (sous chefs?) were all very helpful and encouraging throughout the night. We learning about making the perfect sushi rice, preparing your vegetables, and preparing various proteins for our rolls. Then, customized our rolls and enjoyed them with a variety of sauces. Yum!In addition to the class, you get 10% off at the store after your class, a great bonus. Overall, we had a great time and will hopefully comeback for more!
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April 2023 by Evan Clinkenbeard
Came in for the first time today after lunch to a very welcoming and helpful and knowledgeable staff. Super friendly and helpful can't wait to go back and buy more cookware
