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August 2024 by tremaine weston
I've used your service before but at the Brookfield store. They didn't offer any kind of coupons or discount with me spending that type of money. And when it was all said and done still tried to milk me for another $1,200 after I just spent $600.
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August 2024 by Hez MKE
Excellent service. They had the tire we needed at a competitive price. We will be back!
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August 2024 by Sarah Buchler
I will come back to this neighborhood location every time. I came in with a tire repair issue. They were kind and prompt and efficient and charged a very fair price. It’s so clear the management cares about community. They helped an elderly lady fix her walker with a weld that I didn’t think could be done. And they were super respectful and just great human beings. Please support this place with your business. You don’t see this every day in this world
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August 2024 by J M
Call center that sets up the appointments are very deceiving- based out of the Philippines. Gal I spoke with yesterday said they had my tire in stock and it would be $129.99. We confirmed tire size and price 3 times. I get to my appt after driving there on a flat, to find out they don't actually have the tire there, it would be a couple of hours and the tire would NOT be anywhere near 129.99 ( it was actually $350) This price was way out of my budget and a waste of time. But the 2 gentleman that were working at the shop were super helpful and kind- ONLY REASON I'm giving them 1 star!
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August 2024 by Tony Riebel
Came in for a tire repair. Quick and efficient job done. Robert is an honest and respectable guy who really earns a customer’s business. Will be back.
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August 2024 by Renell Banks
Excellent customer service.
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June 2024 by Gina
The visit was a walk-in. I needed a tire sensor replaced. They took my car right away and fixed the problem. No excuses and no trying to upcharge me with something else.
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June 2024 by Ariele Vaccaro
Aaron was so kind and patient, just a good egg all around and his colleague was also super helpful. Great people they are now my go-to
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May 2024 by Amanda
If you must use this shop, GET A SECOND OPINION BEFORE YOU AGREE TO REPAIRS. They quoted me over 600 for brake repairs. I took it to Firestone and they filled my brake fluid for free. The problem was solved
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May 2024 by laferrol mcafee
My car wouldn’t start on Saturday( 4/13/24). I had my vehicle towed to Monro that Saturday evening. I received a call Monday morning with a gentleman from Monro, I believe his name was Al. Al kept me updated about my vehicle and gave honest feedback on what parts were needed and replaced which I really appreciated the clear communication. I feel for the parts that were replaced and work done on my vehicle was a fair amount. Keep up the good work guys.
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May 2024 by Agustina Martinez
This is my third time coming here for assistance with my tires. The staff are always friendly and efficient.
I did think it was a bit odd that when I called to see if there was any availability my call was routed to a call center overseas. It may be more efficient just to have someone from the physical location take the calls, but that is just my suggestion. The staff here are awesome. Thank you!!!
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March 2024 by ʎssᴉɹɥϽ ʎǝɹoϽ
I normally dont leave reviews, especially bad ones but this was too shiesty. I took my truck in. (engine service light evap codes) paid for their diagnostic check. They told me the truck needed $1900 worth of work. 2 days later im talking to a coworker about it and he says "check your gas cap" and turns out it was loose and the very next day my service light went off and hasn't came back on since. That was 2 weeks ago.
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March 2024 by vicki smith
Awesome experience. As a female i didn't feel pressured. The guys were very informative, friendly and professional. Very nice experience
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February 2024 by Jennifer Johnston
The service at this location is top notch. I have been bringing vehicles of different makes and models here since first moving to the area. They have never been anything less than professional and exceptionally talented technicians. Their customer service is always excellent.
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February 2024 by Kyle Gross
My girlfriend scheduled an appointment with Monroe for a flat tire to be replaced. She called on Monday and our appointment was for Saturday. When I came in to drop off the tire Friday evening I was told they hadn't ordered the tire yet. They got the tire done on Saturday but closed 30 minutes before the posted time. Got the tire Monday and it was inflated to 55 lbs. It was 25 pounds over inflated. Overall just really unimpressed by the customer service and won't be returning.
