Heiser Automotive Group is a well-known and trusted family-owned business operating in the Milwaukee, WI area for over 100 years. It operates four dealerships selling Ford, Lincoln, Toyota, Chevrolet, and Cadillac vehicles, new, certified, and used, alongside Collision Centers and a Quick Lane service facility. The sales staff and service department are described as the best in the business, very helpful, accommodating, and fair. The process to purchase a car is noted to be easy and enjoyable with great prices and no hassles, making it a better place to purchase a car compared to other local dealers. The service department receives praise for being amazing, doing great work, and completing jobs sooner than estimated. Workers are noted as nice and friendly. When urgent needs arise, such as a flat tire, they provide same-day service. Customers report their cars driving like new again after service. The business aims to provide good customer service even when facing challenges like scheduling delays, which can sometimes occur. They strive to take care of customers and address issues, understanding that not every situation is perfect but aiming to make the process honest and supportive. The website is also appreciated for its searchable options. Overall, Heiser Automotive Group is considered a great place for both car purchases and service.
Greeted right away. Staff friendly. Fast work. Good place
January 2024
Jennifer Reis has helped me many times and has again gone above and beyond for me after an accident earlier last year, she continues to call and let me know about my current vehicles up to date quality care and check on my wellbeing! What a great representation of customer care!
July 2023
Superb dealership. Everyone is professional AND friendly. Highly recommend!
