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“Good as usual. Don’t use these much these days, but every time I got in, it still feels and look a lot like back when I was a kid. Service is always reasonable.”
“Absolutely wonderful. Came in last minute to get my passport application. Even without an appointment, they were incredibly accommodating. They were willing to help and super speedy. Will definitely be returning.”
“Came to this post office to renew my son’s passport. I had forgotten the birth certificate and the postmaster let me run home and get it so we could process his application. She was extremely accommodating and super nice! Very grateful for her!”
“My husband and I just had to mail out a phone that we were trading in. There were a lot of workers this Saturday morning and the three staff that we worked with were very fast, efficient, and most importantly respectful. The first staff, we paid for bubble wrap and asked to borrow a scissor. She gave us one to use without making us feel bad for asking. The second staff helped us because she saw that we were going to use a box that did not allow shipping phones in. She grabbed the correct package for us and helped us pack up our phone. The third staff was the cashier for when we had to pay for the package and drop off the mail. She was also fast in helping us check out. All ladies were very respectful and respect and kindness goes a long way. We really appreciate it.”
“By far the BEST and FRIENDLIEST post office I've ever encountered! LOVE coming here and am always humbled by the reminder of how genuinely nice everyone is at MF anytime I have to stop at another location. All postal workers put in EXHAUSTING and long days for us all, so I get why they might be burned out by the time the rest of us are starting our days... but everyone at the Menomonee Falls branch is amazing at greeting you with a smile and cheerily assisting you. So nice to see others so consistently choose joy and be the good. THANK YOU!”
“Cute little post office. It gets the job done.I'm very happy this was here while I was in the area working. I forgot about a date sensitive item on the visor of my vehicle.I walked to this post office during my break and all is good.Joseph TothInvestigative R&P (Not for hire)”
“Contacted USPS in Cedarburg because I punched in an address and it prefilled wrong (google auto fill) and i didn't check on me end Was able to talk to Amber the supervisor she got it handled great customer service they’ve really turned the place around with her!!!”
“There's always a line when you go to the Post Office. I have had pretty good service at the post office. The public needs to understand the post office is seriously understaffed.”
“This is why usps is not profitable. I have ordered this product multiple times and it was delivered by UPS, Amazon, and FedEx with no issues. DO YOUR JOB! UPDATE: USPS delivered the package later in the day. I understand that there can be miscommunication issues between Amazon and USPS. Thanks USPS for delivering my package.”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
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“I had a package that was lost in transit and shipped to the wrong address in my neighborhood, I went to my local Germantown post office and was assisted by Gregory who is a awesome guy, He asked me if I could get him a tracking number, Later in the day from work I called to inform them of the tracking number and talked to a wonderful young lady named Kristen, She took my info and heard me out on my dilemma and said she would call and let me know what transpired, A hour or so later this young lady called and said she went and retrieved my goods and put them by my door!!! This lady is a absolute angel and went above and beyond the call of duty to help me, I have no words and just can not get over her kindness and professionalism, Kristen deserves a medal for just being so awesome, This was a expensive order I thought was lost and because of her it is safe! My heart is elated, Huge hugs young lady, You rock Kristen, The world needs more people like you in it....”