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“This is my first time with US bank (I switched over to my boyfriend's account). Terry was wonderful! She was thorough, knowledgeable, and easy to work with. Everyone there was very nice! I'm looking forward to working with them. Not to mention, they have a lot more locations than my last bank which is very convenient for me.”
“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
9AM - 5PM
401 Broad St, Lake Geneva
Banks
“The branch manager of the Lake Geneva office, Ashley, truly delivers on all aspects of care and service. Ashley was quick and willingly eager to go above and beyond to assist me during a time of need. Ashley is amongst the most compassionate and helpful associates I’ve dealt with at PNC. Ashley is a true leader and I feel any of her immediate peers should take a lesson out of her book! She is incredible! I would highly recommend the Lake Geneva branch for all of your banking needs. Ashley is fantastic and will ensure your needs are met and taken care of!”
“I needed to help my elderly Mom with her bank account, even though there was one closer to her we ended up working with Lindsey in Lake Geneva! She was so polite and helpful. She gets 5 stars from us! Thank you!!!”
“I have been a customer for over 25 years.The most friendly, helpful and efficient bank Ive ever dealt with. They have been there for me for business and personal activity.”
“Tay is a gem! He's super polite, attentive and knows how to follow through with client concerns. This isn't my day-to-day branch, but I'm considering switching if the service can be this good. Somebody buy this guy lunch!!”
“After having issues with the transfer of banks and an out dated account I was ready to find a new bank but went to my local branch and Alyssa was more than helpful in getting it resolved, restoring my faith in ONB.”
9AM - 5PM
426 Center St, Lake Geneva
Banks
“People are great and go out their way to help you. All the staff are well trained and helpful. They always have a positive attitude. I enjoy doing my banking here.Chicago Bob”
“Really enjoyed my visit to this location today. EVAN was super nice? My husband and are were in town celebrating. And we stopped by to conduct a little business. Dear Evan has the BEST CUSTOMER SERVICE I’ve encountered thus far in Lake Geneva. He should be DUPLICATED ?????? SHEAR AWESOMENESS ?”
9AM - 5PM
508 N Lake Ave, Twin Lakes
Banks
“I have been banking here since 1998- if you ever have an issue with your accounts stop in and see the staff here, over 60 years combined banking experience, they are solutions based banking with a personal touch!”
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“We have been with State Bank of the Lakes in Spring Grove, IL for 30 years. We have done all of our banking with this local bank and have gotten to know many of the team members. We have worked with Kenda lately to purchase some CDs and set up a new savings account. She always takes time with us, and offers us options. Would never bank anywhere else. Ann & Rick Petersen”