9AM - 5PM
124 E Main St, Twin Lakes“We have been using S&S Bookkeeping Solutions for months and are incredibly happy with Sylwia’s professionalism,Knowledge and patience. She got to know us and what our business is about before we started service.I would highly recommend S & S Bookkeeping Solutions for any of your needs.- Happy Customers.Clearview On- Site,LLC”
9AM - 2PM
514 Broad St, Lake Geneva“UPDATE: I would like to personally thank Kelly Maier for contacting me directly to correct my tax refund. Thank you for your help and your time.
If I could rate this establishment zero stars I would’ve. I used Jeannie Walter as my tax pro for my 2023 taxes. When I filed my taxes with her, she was not upfront about the amount I was going to have to pay for her to do my taxes incorrectly. She charged me initially $340 to do my taxes and they were done incorrectly. As soon as I noticed that they were filed incorrectly, she advised me I need to double check my work, while I had hired a tax professional to do this for me, and send her the updated forms. She did not review my taxes correctly and filed my taxes with double the income I was making.
In order for her to update and make an amendment to my taxes, she then charged me $145, which then again, she was not upfront about. I had asked her multiple questions about multiple different issues in which she did not respond in the H&R messaging center. I even had to call her to get a hold of her. Due to this, my refunds have been delayed and I did most of the leg work with calling the IRS to cancel the incorrect amount that I owed. I would not recommend Jeannie, she handled this very unprofessionally and the fact that she charged an additional $145 to amend the mistake that she made is unacceptable. She charged me a total of $480 to do my taxes. That is absolutely ridiculous and I would not recommend this establishment.”
“**SHOUT!out!!! to tax agent **Renee** for her outstanding tax services!
Your help made a great difference for me! Thank you for your immediacy & expertise”
8:30AM - 5PM
612 S Wells St Suite F, Lake Geneva“Has been and continues to be exactly what we need to make our company run smooth and take the work load off of me. Great at developing processes and trying to keep us organized. Very friendly staff and would highly recommend their services!”
“We started using H&R Block when our taxes became more complicated. Karie Hautala is highly knowledgeable, keeps us on track each year with pointers & insight and is a pleasure to work with! Highly recommend!”