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September 2023 by Cynthia Glover
I agree these guys are working with the racine police charged $315 for towing and only had the car for 5 hrs. What a ripoff
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February 2023 by Tiffany Merriman
Horable service started loading car while I was half in trying to gather what I needed since I wasn't able to pick it up for two days cause they were closed. Driver was very rude as well
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August 2022 by Patrick Sobush
I had the worst experience I've ever had in my life with this company, it is almost borderline line theft, they towed my car from a crash scene without any legal consent and are withholding it form me, the are threatening to charge me extra because I'm asking for the release of my vehicle.
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December 2021 by Jason Schroeder
Daughter got in an accident. Police called them to have it towed without any agreement from my wife (I could have moved it with my own truck within 10 minutes but I was busy and "they" wouldn't wait a second, let alone 15 minutes). Car was smashed pretty good, but the truck driver hooked it up and ran, NEVER asking my wife where she wanted it taken. Now I'm being asked to pay $600 for weekend/police fees that never should've been charged to begin with cuz I had the ability to move. Let alone it should've been brought directly to my house!
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June 2021 by Jonathan H.
I would not recommend this company to anyone. They are a legit scam. Over charges out the you know what. I have been around tow companies and semis my entire life. Horrible bussiness ethics and very unprofessional on top of them charging you for service's you never used. To put it into perspective we got charged $2700 for a 4 mile tow. Our local tow company charged us $1700 and that is with them sending 2 trucks 4 hours away.
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May 2021 by Scott Niles
Towed my car, reasonably priced.
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March 2021 by Diana Dovorany
They are running a racket with police. Our car was stuck in the ditch in our neighborhood in Franksville during a snow storm. The police forced us to get a tow rather than wait until the snow stopped in the morning. We called Michel's Towing and they didn't answer. However, Michel's garage immediately answered the phone for the police, and proceeded to charge us "police towing fees" and emergency services fees and storage fees for one day even though we attempted to call them multiple times minutes before. The charge was $509 when if they would have answered the phone for us it would have been $200. They don't care about their customers or the community and we're concerned they're running a racket with the Franksville Police, forcing residents to tow cars in their neighborhood that are not even close to obstructing traffic. Terrible people, terrible business. Don't use them.
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February 2021 by Dylan Spriggs
Got stuck in the snow, sherif department calls for tow truck and after they pulled me out was charged 210 dollars for it. Not cool. If I would have known that ahead of time I could have pulled myself out the snow.
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October 2020 by Peter Perez
Great customer service and reasonable
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May 2020 by Cyndi F.
The place is a scam! Very unethical! Do not trust with your business! Didn't request to have my vehicle towed by this Company after an accident however somehow my vehicle ended up being towed behind their flatbed with the other vehicle from the accident on top of the flatbed. The police requested the flatbed for the other vehicle, my car did not use the flatbed yet the owner of the tow company refused to release my vehicle until I paid hundreds of dollars for the flatbed tow. In addition, he charged two days of storage for keeping my vehicle for only 18 hours and was a nasty person to deal with. He ended up double charging our insurance company; he charged my insurance for 2 flatbed rentals which Is completely unethical and an out-and-out lie. I urge you to use extreme caution if you work with this crook. He will lie, steal, and threaten you if you question his billing. He will threaten to withhold your vehicle from you to incur extra storage charges and he treats customers horribly; swearing, threatening and sneering. How this place stays in business is a mystery to me. The owner should be in jail.
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May 2020 by Kevin Shannon
Do not use this company!! Unless you want to get scammed out of $625..Use anyone else. They are a joke of a company!
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February 2020 by Sheena Martin
Biggest ripoff EVER. Lied and told me they were closed. Then charged me for the extra days. Very unprofessional. Do not go here if you have the option to go else!
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January 2020 by Robert Kennebeck
I only dealt with the tow truck driver that towed my car from an accident. However, he was very kind, courteous and helpful.
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December 2019 by Ruthie Mcginnis
These are the go to roadside assiatance people if you live in Racine County or the Southern part of Milwaukee County. My car needed a jump and they responded and arrived to me and had me back onthe road within 35 minutes and offered the lowest price out of the three tow companies I called that day. Michel's Garage is who my family has used for emergency roadside assistance for many years. They are the only place I will ever use.
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September 2019 by Zachary H
The guy that owns this place is a thief!!!! Also They all smoke in the office where you're trying to pay your bill and they blowing it right into your face this it not a good tow company hes just a big fat thief!!!!!... Read More
