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“Walking into this store was the best thing that I did while looking to transition into an iPhone. All was going well, Jermery covered all bases, and there are quite a few, to enable me to walk out the door with a new phone in hand. Plus some basic instructions on how to make it work for me rather than against me. Then a big surprise appeared, there was a lock on one of the big three credit companies. Well that called for some extra steps and some expert advice on how we should proceed. Well, the mission was still accomplished, the lock removed and I walked out the door with the iPhone in hand. Nice work at UScellular and I would recommend them to anyone looking to get into the iPhone world.”
“Great store & awesome customer service. Ryan and staff are very attentive and patient with any questions no matter how mundane. Our go to store for anything cell phone related even though we live in Kenosha. Thanks Ryan”
“We had an amazing experience at the Verizon Store in Racine, WI on Washington Avenue. My sister and I needed to get a new phone for our mom and we stopped in to take care of that, along with mom. Sam was our sales rep and he was ABSOLUTELY AMAZING!!! He took care of everything we needed and was so efficient and thorough. It was probably the best experience I have ever had at a cellular phone store - EVER! Thanks Sam!!!”
“Some days ago I visited the Greenfield, Wisconsin Verizon branch,the technician there thought he solved my phone sim card problem. After few days, the problem returned, went this time to Oak Creek, Wisconsin Verizon branch where ( hopefully) this time the problem is resolved. The associate was really kind.”
“I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))”
“The store was well kept.The employees were well-trained. They are very polite and very helpful. I had a very good experience. I will use this store all the time now?”
“One of the better t-mobile locations in the area. It's very small and usually very empty, but it's connected to a buffalo wild wings and pizza place, so you really can't beat the location.”
“Clean store. I went w a friend. She has an account w them. Store was nice. No waitingI looked into service w them but it's 25.00 bucks more a month than Spectrum. Needless to say, I won't be switching.”
“The people here were all nice, friendly and fun! We worked with Lauren and she did a great job. She even stayed late to make sure everything transferred to the new phone. We heard her work with another customer who asked endless questions, and Lauren was very patient and helpful.”
“My husband and I came in here back in November to get me added to his phone plan and upgrade my phone. I was told by the woman that helped us that I couldn’t keep my number despite it already being a T-Mobile number and that it would take up to 7 weeks to get it back if I wanted it. However, I found out a few days later that that wasn’t the case at all, and that it would have only taken an extra call and maybe an hour or so to get every transferred over. By the time I learned this, I had already gone through the process of switching my phone number on majority of my accounts and was not going to go through the hassle again.If this was my only experience with this location, I would have given 1 or 2 stars. However, our experience today, was quite different.My husband has been having issues with his phone not reading his SIM card. The gentleman that helped us at first was super helpful and put an e-SIM on his phone and so far he has had no issues!While we were there, we decided to take advantage of the free Galaxy watch if you added a watch line. A gentleman named Adam ( I believe this was his name) helped us with this. We initially were going to do the Apple Watch and the Galaxy watch. Adam went through all of the hard work of getting things setup for both watches but then I got cold feet and decided not to upgrade my Apple Watch. Adam, however, did not complain and worked diligently to call and have the 2nd line removed right away. He was very understanding and continued to help us. He was very informative and friendly and I have never had such good service in a phone store before! My dearest apologies for giving you extra work, Adam, but we appreciate your patience and understanding!”
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“There is nothing I can say, but GREAT, GREAT, GREAT! Right from the start of construction, coming up 7 Mile Rd., to installation, to cable burial, everyone did a wonderful job. I don't know the names of the construction crew, but they were fabulous. The installer, Jeremy, kept my hose clean coming in and out. He took extra care around my wife's flower gardens. They took into account that I'm a 3rd Shifter, and they accommodated my needs by scheduling everything first thing in the morning.Thank-you!”