“Great experience with Floyd being very helpful, but I think it's ridiculous that Verizon wants customers to purchase a brand new phone just to save a little more money. Especially when my phone is in excellent shape!”
“Outstanding Manager - Keisha!
I'm writing this review to express my sincere appreciation for the excellent and positive experience I consistently have had at the T Mobile store location on 27TH AND RAWSON in Franklin, WI. Largely due to the exceptional leadership of Keisha. After several failed attempts to rectify my problem on my own, I was particularly impressed with Keisha's ability to efficiently handle the complex issue with my account through T Mobiles customer service department. She also created a welcoming and efficient atmosphere in the store, even during the busy periods.
Beyond this specific instance, I've found that Keisha and her staff possess a strong understanding of the products, services, and industry. They go the extra mile to assist customers and maintain a courteous and respectful demeanor. Keisha's dedication to customer satisfaction and effective leadership truly makes THIS T Mobile store stand out. Keisha is a valuable asset for THIS T Mobile location. I highly recommend visiting Keisha for a positive T Mobile experience. Thank you Keisha!”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”