Menards is highly regarded for its excellent customer service and wide selection of home improvement products. Customers appreciate the knowledgeable staff, who are often willing to go above and beyond to assist. For instance, one customer praised a team member named Ricky for quickly resolving an issue with a delivery order. Another customer expressed gratitude for managers who opened the store early during a flooding emergency, demonstrating a commitment to helping the community. The store offers a great variety of lumber, hardware, paint, and garden supplies at reasonable prices. Employees like Riley and Marshall have also received recognition for their helpfulness and courtesy, making the shopping experience enjoyable. Overall, Menards in Franklin is celebrated for its quality products and outstanding service.
I called about Items missing from my delivery order and was brushed off by two different people from the online order and pickup. The third time I called Ricky picked up and helped me right away. He got the matter resolved quickly and was a great help.
August 2025
Menards is hands down has da best selection of wood hardware and paint as far as I'm concerned. Cashiers are da best also
August 2025
Love Menards! They always have plenty of needed home goods and love the garden selections with reasonable prices. Can't beat their customer service! Franklin Speedway 🤌😘❤️
