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July 2024 by werner gfesser
The CVS in Franklin on Rawson had excellent customer service when I went there to pick up my canvas print.
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June 2024 by tina jones
Pharmacy cashier and Manager are not professionals and seem to have issues with people of color. They slam their corporate office when asked for standardized procedure across board to avoid discrimination. Yet they easily try to enforce non approved guidelines and made up on the fly procedures that are different from customer to customer. Discrimination Lawsuit waiting to happen with such employee and manager who supports things not standardized by corporate office and made up on the fly by the employee. Manager has no professional training to deal with a customer brining up an issue. Sadly another person of color experienced conflict with the same manager. Wonder how many more. This is mere coincidence that I shared this with my friend and sadly she had a similar disservice
experience with the same manager. Highly encouraging her to call the corporate office.
Not our choice for Pharmacy.
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June 2024 by Corinne Rick
CVS team members are always willing to do extra to help make your visit successful
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May 2024 by Barbara Jensen
The man who checked us out was great!!!!!
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May 2024 by Pam McGuire
Pharmacist is always helpful
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February 2024 by Cara
The store is ok but the pharmacy is terrible. I received a text saying my prescription was ready and when I got to the store they didn't have a record of it. I showed them my text and they could not figure it out and I had to have my doctor resend the prescription. Then another time I called to check on the status of a prescription because it said in process for 2 days and they tell my they were waiting for me to confirm it before filling it!!! I wouldn't have my doctor send it to them if I didn't want it filled and they never called me to confirm, I could have been waiting indefinitely if I hadn't called.
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December 2023 by Garfield in Heat
DO NOT use this CVS for your prescriptions. They just stopped filling my prescription without warning, and they've given me no alternative, I've had to completely switch over to Walgreens. Just use Walgreens, don't bother with CVS.
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November 2023 by Cindylynn Kubowski
Staff are always friendly and helpful. I've had only positive interactions with all. I drive 8 miles out of my way to come here. Love the dog treat program.
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November 2023 by Aly
So slow and such bad customer service
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October 2023 by Madeline Dufala
The pharmacist, Sara, was a total lifesaver. I had run out of my prescription and was very scattered/upset about it. Sara was professional and incredibly understanding of my feelings and did everything she could to help get my prescription filled quickly. I am extremely grateful to her and thoroughly appreciate her assistance and kindness.
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September 2023 by CustomMade Closings
The pharmacist gave me & charged me for someone else's Rx. When I alerted him, he got angry that I held onto the bogus receipt. There are too many CVS pharmacies in the area for him to be that rude about his OWN error.
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September 2023 by Angela Schubkegel
Lovely people here to serve. I have a Insurance Booth to help serve our community at this CVS today.Angela SchubkegelBridlewood Insurance -Medicare Specialty
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September 2023 by Martha Kappus
The pharmacy is half empty, and a woman with very short hair and I think her name is Pat is very rude, disrespectful, she leaves you talking to herself and leaves, I and many other people would not return to that pharmacy. I am sorry I went there.
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September 2023 by Len C.
$20 CVS price versus $5.99 from other in-network pharmacy. Without a fuss I got the prescription at a lower cost, same 60-day supply. Got rid of an arrogant Manager, who tried to intimidate me and this is the same Manager (who touted her Master's degree) that I have dealt with back in July and very recent, and then got fussy when I asked about my cost share. It looks like people of your kind wanted to show Laurel on you head. Please improve and humble yourself.
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August 2023 by MA L (michael52575)
Always such a long wait, if their drive through is even open.
