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July 2024 by marty wessels
I was unable to speak with an actual person. I kept getting put through the automated loop.
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July 2024 by Hector Acosta Sr.
Good store and pharmacy
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July 2024 by Janneyne Lovell
Love My Walgreens. All Fort Atkinson employees are great and very helpful.
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May 2024 by Jan Garey
Store Manager, Shiane(sp) was so helpful in the photo dept. Thank you!
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April 2024 by Scott Hayes
My doctor called all of my refills in 8 days ago. One of them wasn't available to be picked up before today. I went in today at 8:00am sharp when the pharmacy opened. One customer was being served at the drive thru window, the other employees were literally standing in place and chit chatting with each other. I ask for my prescription. The girl shambles over to the pharmacist who is standing there doing nothing and holding a cup of coffee. She comes back to the counter to tell me that my prescription won't be done until 10am?!? They have had the refill request for 8 DAYS at this point, and with no other apparent business on the building, they are telling me they need TWO HOURS to drop pills in a bottle??? It is no wonder why these giant corporate businesses keep losing their customers to new and better options.
Everywhere, people like me, people who go to work, pay their bills, follow the laws (I don't speed and I come to complete stops at stop signs for god sake) hold doors open for old people, every day, everywhere, decent people like me are repeatedly kicked in the teeth by corporate America, over and over and over again.
If you want to be treated like a human being, don't pick Walgreens. Go somewhere else.
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April 2024 by Cody Osborne
Really don’t understand what takes so long to walk back get a prescription and give it to someone. I usually wait 20 min if there’s 1 car in front of me. This is ridiculous
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March 2024 by Christin S.
There must be two Emily's working there. One is nice and helpful and the other is a lazy, rude pharmacist. I was told "it takes as long as it takes" without answering any questions. I have never been treated so rudely by a pharmacist. I try to avoid this place like the plague due to their inconsistency, and constant rude behavior. You don't tell someone who is DEPENDENT on a medication "it takes as long as it takes". I think her paycheck should take as long as it takes and should depend heavily on her attitude. She'd owe money every week.
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February 2024 by Alex E.
I'm pretty sure this is illegal but they told me my doctor wasn't insured which was a lie and then proceeded to say she wasn't authorized to give prescriptions they could still sell me it for $250. if someone isn't authorized to give out prescriptions then you can't give it out regardless of the price. I went to Hometown Pharmacy and got my prescription for $1. I was without medication because of this confusion. So they are very unethical and corrupt
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February 2024 by TODD W STEYBE
It's Walgreens!
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February 2024 by Cody Angonese
If I could give them 0 stars I would, this is the worst pharmacy in this town.
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November 2023 by Gary Jensen
Very poor customer service in the pharmacy. It’s hit or miss on getting someone who understands customer service attributes at all. The main store area cashiers are always great, just the pharmacy that needs to figure this line of work out. We’re all understaffed and overworked - that’s not an excuse.
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October 2023 by Chelsea Cox
Walgreens has consistently provided a less-than-ideal experience for obtaining prescriptions. On every visit to their facility, I've encountered lengthy waits, often exceeding an hour, despite my prescriptions being sent in days before. There have been instances where they mishandled my prescription, resulting in the wrong medication or insurance billing errors. It's clear that a change in staff and pharmacy management is desperately needed, as the current situation feels like a complete farce.
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October 2023 by Chelsea C.
Walgreens in Fort Atkinson has consistently provided a less-than-ideal experience for obtaining prescriptions. On every visit to their facility, I've encountered lengthy waits, often exceeding an hour, despite my prescriptions being sent in days before. There have been instances where they mishandled my prescription, resulting in the wrong medication or insurance billing errors. It's clear that a change in staff and pharmacy management is desperately needed, as the current situation feels like a complete farce.
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September 2023 by Cherryk
Love the people upfront, absolutely sweet and caring. The pharmacists on the other hand are horrendously rude oh my lord. I have had maybe only 2 women, one who gave me my vaccination, and another who gave me words of encouragement when picking up my prescription, and both of them were extremely compassionate, and I appreciated their kindness so much. Other than that, all encounters I've had have been very rude and impolite.
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August 2023 by Christin Shouse
If I could rate this Walgreens Pharmacy zero stars, I would.Sadly, Tricare stopped participating with Walmart and any local pharmacies and I am stuck.I know for a fact my HIPAA rights were violated when an employee discussed our covid tests with another person. But again, I am stuck with this place.They are constantly out of any drug I need and when I inquire, I am met with such an attitude. If someone is prescribed pain medication, wouldn’t you think the PHARMACY would either have the meds or get them in a timely manner?I’ve been waiting for four days for pain meds after my wrist surgery. Four days with a plate and seven screws in my wrist… How ridiculous to have to wait on pain meds. When I asked, they told me maybe Monday, so now I’m waiting 11 more days with no guarantee?I have lived in 9 states, and I have NEVER experienced such awful service. You are a pharmacy. You only job is to stock and dispense medication and you’re failing.
