O'Reilly Auto Parts is known for helpful and friendly staff who provide excellent customer service. Customers appreciate the knowledgeable employees who assist with finding the right parts, installing them, and ensuring everything is done correctly. The store offers quick service, such as free headlight replacements, and provides a variety of car and truck parts, including oil and batteries. Overall, it is a convenient place to get reliable parts and support to keep vehicles running properly.
At the Fort Atkinson store I was helped by two very Courteous young men. One put a new battery in my Subaru and one put batteries in my key fob. Both were pleasant and efficient. I would recommend their store to anyone wanting a good service experience.
January 2025
I was extremely impressed with Max’s customer service skills, knowledge and kindness! He helped me find the proper bulb for my car headlight, installed it for me and showed me how as well.. even though it was cold .. he was patient and kind! Thank you soo much Max!
October 2023
Went for a new battery for my Scion at the Fort Atkinson store. The staff member who assisted me who I believe was the manager was courteous and knowledgeable. Took the extra steps to make sure it's done right and I'm very thankful. Will definitely be coming back.
