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August 2024 by Patrick Buehler
Very good experience working with a smaller dealership. Tyler's efforts to appease some of our requests during the buying process was greatly appreciated. John Chady took the time to explain the data details to me and ensured I understood what I was being told.
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August 2024 by Peggy Paris
Excellent service and treated with the utmost respect; recommend them highly!
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August 2024 by Roger Gander
We just bought a vehicle yesterday from Griffin Ford Fort Atkinson and salesman Tyler. It was pleasure doing business with them. No pressure sales and honest friendly people. High quality vehicles!
I would highly recommend salesman Tyler, he was great to work with!
Roger
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August 2024 by Steven Rohland
Contacted Griffin Ford for a recall on my 2014 Ford f150. After relaying information, service vehicle was at my location the same day about 15 minutes later. The recall issue was taken care of within 15-20 minutes. Excellent, professional service.
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July 2024 by Roger Doss
UPDATE: Mr. Schepp, just to clarify, your team quoted me a trade-in value over the phone based on my Autotrader listing. It was well above what other dealers offered. Therefore i made the decision to drive up there only to be given a much lower number. I was also told you really didn't want the trade-in. If your team had been honest with me, i never would have made the trip...which is my point, your team will say anything to get a perspective buyer into the dealership...truth or not.
As for your truck, it was a gorgeous truck and i was satisfied with the price. I simply chose to walk away because I felt I had been mislead. I hope this helps clarify things a bit.
ORIGINAL: I live 1-1/2 hours away from Griffin Ford and thought we had negotiated a deal contingent on their inspection of my trade-in. Drove all the way up there and THEY NEVER LOOK AT MY TRADE-IN. Instead they offered thousands less and when I balked, I found out they never wanted the trade-in. This is the kind of dishonesty that gives car dealers a bad name. So sad.
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July 2024 by Gunner Shilkey
In and out as promised. Friendly people.
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July 2024 by Monte Sime
Tim easy to work with great guy
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July 2024 by Stanley L. Eder, Jr.
I have purchased five cars now from Griffin Ford in Fort Atkinson. The staff is awesome. Denny has helped me get all five cars. I loathe shopping for cars. My girlfriend found a 2021 Ford Bronco at Griffin. I texted Denny, we test drove it and I purchased it one day later. Thanks Griffin Ford!
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June 2024 by Terra Beaver
We went to Griffin Ford for the first time last week and had an amazing experience with Dennis as our salesman. He was incredibly helpful and understanding of us wanting to stick to our budget, he came in on his afternoon off to allow us to test drive the vehicle when it worked best for us, and he ultimately treated us as one of his own family members. He answered all of our text messages, phone calls, and questions leading up to coming in to purchase the vehicle. I couldn’t say enough great things about him and how great it was to have a salesman that made buying my first brand new car seamless.
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June 2024 by Leonardo Salado
The team at Griffin Ford Fort Atkinson go above and beyond to satisfy their customers and keep doing it after selling you a car. I highly recommend them.
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June 2024 by Joel Batha
Our deal was a bit tricky but Denny and the Griffin Ford team pulled it all together in no time flat.
We were always treated with courtesy and respect and we feel we negotiated a fair deal, both for us and for the dealership.
Our thanks to Denny, Tim and the rest of the Griffin Ford crew.
Joel & Kathy Batha
21 May 2022
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June 2024 by Zach Weber
TL:DR- They do good work, are transparent and will help steer you in the right direction.
Long winded review:
Since buying my maverick, they have been very transparent about recalls and possible fixes. Tim was amazing to work with in the preordering process and always kept me informed and wasn't afraid to check into things when the factory was silent. 5/5 for that. The service also has been awesome! The recall services are done quickly and remedy the issues, the staff is friendly and always good for a small chat. The ability to drop my vehicle off and have to delivered back to my house after the work is done on it is *chef kiss*
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June 2024 by Rachel Beck
Outstanding service. Needed new tire, got an exact måtch for our Explorer, back on road within one hour! Thank you Jim! Way to go! Much appreciated!
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May 2024 by Jeff Tortomasi
I have watch the quality of service slip over time. Used to get a free car wash. Used to have fresh cookies. Used to manage on line service appointments. Now they did not stand by warranty, blaming Ford for faulty replaced lugnuts costing me $186. Done with Griffin, though bought my last three car from them.
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May 2024 by Jams 23
Tim Maney Was a huge help, it was my first time buying from a dealership and while other employees were wrapped up in their things, Tim made time for me and my smaller purchase despite his other commitments. He had an answer or solution to all my questions and overall was very nice and personable! hoping my next purchase is with him as well!