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January 2024 by Terry Hodawanus
Does not follow thru. I wanted to purchase additional insurance and seemed Bob was not interested and reception had no idea on the type of insurance I was needing. I called and reception said to stop in anytime so I left work early to get there before office was to close. Bob was gone. Receptionist sent me a text and said 2 days later on Monday would work for Bob and again I leave work early to get to his office before office closed and I even got there before office closing and office was dark and no body there. If this is how this office does business to get insurance I am Leary if I ever needed to put in a claim that I would be helped. Looking elsewhere.
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November 2023 by Danielle Bocash
So today I had my very first experience with state farm and let me tell you, it was amazing! Bob was so informative about my coverage and broke it down for me to understand and turns out if I would have lost my house due to a fire or whatever the case would have been, I probably wouldn't have been able to rebuild with the coverage I previously had! I was actually pretty shocked at that considering I had that coverage for the last almost 9 years of living in my house. I now have home and auto insurance through state farm. My auto insurance is significantly cheaper than my previous policy and I get WAY more coverage. My amount for homeowners insurance did raise a little bit but the coverage you get is phenomenal and well worth it. Bob was only the second person I've ever talked with about insurance but he was by far the most informative. I definitely have piece of mind having insurance through state farm. If you're looking for insurance I highly recommend going and seeing Bob! He is amazing!
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October 2023 by Kristen Jorgenson
Bob is so helpful and knowledgeable! I can easily recommend him to friends & family
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October 2023 by KnO_ One217
Amazing customer service and professionalism. Did a great job getting me and my family life insurance!
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October 2023 by Alex Woodhams
Quick to answer, can tell Bob is looking out for you
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October 2023 by Kelly Lazenby
I have only ever talked to Bob about my insurance once. otherwise I've had to hanna who seems to be doing everything herself. Bob doesn't respond to emails or phone calls I can maybe get a reply through text with Hanna. I switched state farm agents and got much better service I recommend just avoiding this office to begin with. in this town you need to be on the ball with communication and this office doesn't do this.
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August 2023 by Shari Patzer
Have been trying to get resolution on an issue since December. After someone answers the phone once, they never answer the phone again from that number. Has completely ghosted me and my husband. May be great for selling but if you need help with a claim or to resolve an issue, good luck getting any assistance.
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June 2023 by Luke Reiske
Bob and his team were great! They made sure my needs were met and have very affordable rates. I’ve been with a few different insurance agencies now and this is by far the best.
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June 2023 by Tony Gee
Outstanding service and personability! Seems like they are genuine in wanting to help wherever they can. Quick, affordable insurance. THANK YOU!!!
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June 2023 by Tommy5
Gave detailed info., was courteous, and responded with assurance to all questions.
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May 2023 by Joel Kincaid
Bob was very professional and detailed, he went through everything step by step and made sure that I knew all the information about how things work and what was included in the policy. He was very friendly and patient through the entire process making sure to answer all questions that were asked. I am very happy with my choice of car insurance through his office. I most definitely recommend going to him if you are in need of car insurance.
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March 2023 by Lisa Sokolik
Doesn't reply to emails or calls when you have a claim. Seems to only care about selling insurance and getting his commission. Its a towing claim for $150 and I've been waiting 2 months to be reimbursed!
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March 2023 by Hector Acosta Sr.
Great insurance company
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February 2023 by Wendy Hinkforth
I had hail damage to my Jeep from recent storms. Bob worked to get my claim handled in a timely manner and was helpful when I reached out for assistance.
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February 2023 by Xay Ingels
Bob is the man! He’s a very professional guy who takes pride in the work that he does. Very fortunate I was able to work with him ??
