O'Reilly Auto Parts store #2118 in Fond du Lac, Wisconsin, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for special tools needed for repairs. Staff members are known for their friendly and respectful service, often going above and beyond to assist customers. Customers have praised employees for their kindness, helpfulness, and quick, efficient service, even on busy, hot days. Many appreciate the knowledgeable staff who are willing to help with repairs, sometimes installing parts on the spot or providing guidance for cross-country journeys. While occasional minor issues have occurred, such as misplacing parts, customers still find the store reliable overall. The store aims to make every customer feel valued, whether they are experienced mechanics or first-time DIYers. With over 6,000 locations nationwide, O'Reilly Auto Parts continues to serve as a trusted resource for automotive needs, ensuring customers are treated fairly and respectfully.
Went for wipers for my Tiguan. My daughter and I tried to install them, without success. Emily came out and helped after a short time she was able to figure it out and get them installed. They were very tricky. Highly recommended.
February 2026
I want to say great job and service from Anthony, who changed my battery on my Nautilus in the freezing cold, plus it was a pain to get out.
December 2025
Thank you Anthony for taking the time to look at my tail light, help me find the correct bulbs, and change them for me. Now in the future I’ll know how to do it myself. Great customer service, I wouldn’t go anywhere else!
