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November 2023 by Richard Beekman
Good service. Had it done efficiently. Gave me a loaner vehicle to use.Service: Tires
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November 2023 by Timothy Sielaff
I have use Matthews tire for years and I will continue to use them for years to come. They offer good quality products at a fair rate and are extremely knowledgeable. I trust their judgement and advice. I have recommended them to other people and will do so again. They are excellent. All that being said, I was frustrated on my last visit. I dropped off my vehicle on a Thursday for Friday service. The technician told me that I was "first in line" for the next day. Imagine my surprise when I called next morning around 11 and found out that, not only had my vehicle not been serviced, it might not be done until the end of the day. I am certain it was a misunderstanding but that didn't help the plans I had to rearrange because of it. I ask that the good folks at Matthews come up with some sort of real time scheduling system where you can sign up for specific time and depending on the service, you get an estimate when it will be done so you can plan your day around it. If something comes up (as it sometimes does), the technician can notify the customer and make plans accordingly. That way the customer is accurately informed and has some responsibility for what is done. I'm certain there is an online program that can be used and I urge Matthews to look into it. Thanks for listening and keep up the outstanding work!!!
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November 2023 by Ryan Beckler
The work I needed done was non standard, and the did a great job at a reasonable price.
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October 2023 by Naomi Burghardt
Great communications and great services and great price. I'm very satisfied with their work. Thank you, Matthews Tire !!!
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September 2023 by John DIERINGER
MY APPOINTMENT WAS AT 10 A.M. MY VEHICLE WAS TAKEN IN EXACTLY ON TIME. I HAD A CALIBRATION DONE WHICH ONLY TOOK 20 MINUTES. I PAID MY BILL AND WAS BACK ON THE ROAD BEFORE 10:30. GREAT SERVICE.
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August 2023 by Pam Welch
The gal on the phone was very helpful in selecting the tires I would put on my car. When I came for pickup it was nearly 6 o'clock and I felt bad, but the gentleman in no way was bothered that I walked in at closing time. Kind, friendly people. And I greatly appreciate that, being a widow whose husband normally handled these things. My experience as a first-timer was great. Thanks Matthews Tire!Service: Tires
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August 2023 by Shannon Cox
I had to buy 4 new tires for my truck. Great price and they changed them and git them on my truck pretty fast.
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July 2023 by Mary Jungwirth
Thanks for helping me out today with my flat! Awesome!Will be BACK!!!!!Service: Tires
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June 2023 by Julie Ingalls
As long as they're in business me and my husband will always go here. They're quick and they always call you to get the okay to move forward with service. Reasonably-priced and I appreciate them taking the time to just put air in my tires. You're all awesome!!
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June 2023 by Shelby Noel Wiesner
My a.c. isn't working so Adam and i made a appoinment to figure out what the issue is. They wanted 1500 to replace a 150 part. Sorry that's a little too much for me. Then when I go to pick up my car that they never worked on, probably looked at it for 15 minutes. He even said it's leaving as it came in.... $200. $165 for labor for them to open my hood and try to put ac fluid in it. Absolutely ridiculous, I wish they would've told us this at anytime otherwise we would've never made a app. Now I have to wait to get my a.c. fixed bc they stole the money that I needed for the part.Never going here again it's a scam. Find a small local mechanic instead.Service: Auto engine diagnostic
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June 2023 by Painless Stump Grinding
These guys are awesome!I called on Monday to get a quote and check on when they could do the work.I was told any day this week after monday. Now i had a unique request and they accomodated me. That alone meant a lot to me, but it gets better. First thing tuesday morning they got started on my list of repairs and by the afternoon the car was finished and ready for pickup. The few times i have taken a vehicle in over the last 30 plus years to other shops i have never recieved service this good.Years ago i came in here for tires and alignments but im realizing they are so much more. Hopefully i dont need any other repairs for a long time to come but if i do they will be my first call.Great job Allen, thank you. Please be sure to express my gratitude to logan as well. Its very much appreciated.Services: Tires
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June 2023 by Adam Fletcher
Im writting this to add a response to your jibberish from Shelby's review. I cant reply to that, so I'll throw you another 1 star.So, most places you go offer free diagnostics or will at least tell you if theyll charge you for it. You thieves charged me $200 to tell me what I needed. You did nothing more than took the necessary steps to diagnose my problem. My car came out EXACTLY like it went in. I've never in my life paid for a service to receive "nothing" until i went here.As far as being in business for 70 years, I'll credit that to the original owner of the business. If you remain a crook, it wont make it to the next generation.
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May 2023 by Penny Hathaway
In April I stopped because a tire had a nail in it and I was traveling out of town the next day. The person at the counter was not very helpful, barely wanted to talk to me, I asked about appointment for next morning. All I got was we are too busy to help you. I have used this business before, I'm really sorry I will have to go elsewhere now.
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April 2023 by Randy Koppenhaver
Today I had Matthew's Tire work on our vehicle for the first time. Both Alyssa and Dave were great to work with. Very professional and excellent communication. And it even cost LESS than they told me it might!!! I appreciated the loaner for the day, too! Sure, you could go to Walmart and get cheaper tires, but you won't get this level of service.
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April 2023 by Amanda Hugenkess
Great service, honest, reliable. Could have scammed my lady and actually gave her a rebate! Some shops would have grifted her inexperience.