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“My child got locked out of her phone. After going to the other US Cellular in town and being told there is nothing they could do. I went to this one and the person there figured it out within minutes. Natalie was excellent to work with she got us in the phone within minutes of being there. Will definitely go to her from now on.”
“Honestly loved this location was in and out really fast returning equipment. This experience did not feel like the DMV calling C113 to deck #1. Actually felt like the customer was important and not just a number.”
“Visited the W. Johnson location today to inquire about my monthly payments on my cellular service plan . Mr. Jesse Lunde looked at my account and saved me a considerable amount of money in my upcoming payments. Highly recommend this business.”
“I spoke with Jeffrey the store manager there. I had a medical need to switch my new phone out. I walked out initially unhappy with the solution. But he kept at it and found an extremely satisisfying resolution. I also was able to get the new phone at a more local to me store whose staff was great too. Now I have the tool I need for my new medication management. Thank you tmobile!!”
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“My Samsung went crazy the other night, the assistant would not stop talking and the phone locked up! So instead of throwing it thru my window, I went to this Verizon store, arriving just before close. There was a nice young man working, named Jack. He took my phone and figured out how to shut the assistant up! And how to get my phone working again. And figured out how I could use the speech to text again, plus he did this quickly! I have always been able to figure out phone issues, but not this time! The last update Samsung did is horrible. So, Jack saved my phone ( and my) life. Patient, kind, and very intelligent is i would describe Jack. Which now gives this Verizon store a very high rating! Thank you, Jack!”