Holiday Cadillac of Fond du Lac is known for its excellent customer service and high-quality vehicles. Customers appreciate the friendly and helpful staff, including sales representatives and finance specialists, who guide them through test drives and financing options. Many reviews highlight the smooth and easy buying process, even for out-of-state purchases, with staff members like Tim, Kraig, and Heather receiving praise for their professionalism and understanding. The service department also earns positive feedback for diagnosing and fixing issues, such as air ride suspension problems, with attentive and knowledgeable mechanics. Customers are satisfied with the quality of the vehicles, especially Cadillac models like the Escalade Sport Platinum, and appreciate the well-organized and friendly service experience. The dealership's convenient location near Appleton and Oshkosh makes it a popular choice for those seeking luxury vehicles and expert auto service. Overall, Holiday Cadillac provides a trusted, friendly, and comprehensive automotive experience.