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“Mark was a hoot — super knowledgable and funny. He made an annoying errand an actually pleasant experience. This will definitely be my go-to post office from now on.”
“I just moved here to the Westside of Madison and our mail carrier Barbara is the best of out of many carriers I've spoken with in the past, all pretty fair carriers., but, Thank You, Barbara, for helping to ease my anxiety and explaining about postal procedures regarding my new address changes and the proper location to pick up mail at the Westside mail office location., furthermore, You are a very valuable mail worker and if it were within my power, I'd see to it that you would get a double raise promotion ?!”
8:30AM - 5:30PM
820 W Wingra Dr, Madison
Post Offices
“The Wingra St Post office is SUCH a gift for me! As an author, I am regularly sending out books I sign - the team there greats me, knows what to do, they are efficient and fun. I go myself to the post office instead of sending staff because it's a pleasant and productive break in my demanding work day. Bravo and thank you!”
“The staff was extremely helpful, particularly Nor-eese (unsure how to spell the name so that’s the phonetic pronunciation) who went above and beyond in recommending to me the best way to get my package out.”
8:30AM - 4:30PM
5315 Long St, McFarland
Post Offices
“I don't know if this happened at the McFarland or Madison post office but my grand daughter, age 4 , addressed an envelope all by herself and her dad put a stamp on it. It was totally unreadable. Someone at the post office did some careful investigating and it arrived today. It had no names on it and the address was impossible to read . The picture inside was a drawing of me and Grampy. It was the sweetest thing and we are so happy that it was deciferred. Thank you to whoever did it .”
“I noticed that an incoming package from out of the country had been marked to return to sender, I called the office and they were very pleasant and incredibly helpful in locating and rerouting the package to the correct location.
(The error was the sender's fault for combining 2 addresses, not the Post Office)”
“It's always a pain to go to the post office regardless of location. This post office is small but effective. Though they are short staffed the workers are very helpful and do their best to keep the line moving.”
“started going there since struck st location west madison, is now overloaded with ppl… Much faster.. The parking lot seems weird/small, but like everything else, it was likely designed for a population size about half of what actually is here.”
“I ordered 24 croissant sandwiches for pick up on Sunday and they were a crowd pleaser. Everyone enjoyed the variety and freshness. Thanks for saving the day and my daughter's birthday party!”
“Cannot speak for everyone, but the gentleman I met was extremely friendly and patient. He also had abundant knowledge regarding the specifics of sending passport-related material, and took care of my passport renewal material professionally.
Also, the neighborhood this USPS belongs to is (as of my post date) very quiet, soothing and safe.”
9AM - 5PM
702 E Washington Ave, Madison
Post Offices
“Attention - this is not full service postal location. It is A Letter Annex location. It is clearly stated on the title. No postage sold here either because of this.”
“Called about my package being forwarded for no reason. Someone answered right away and she was very helpful. Definitely better than talking with the robot at the main post office number.”
“I recently visited the post office for what is an hour monthly visit. Diata greeted me with a smile and wonderful customer service. I was not looking forward to this visit. But not only was she friendly but she also gave me tips on how to make this monthly visit quicker and more easier for me. Thank you Diata… you were Amesome!!!”
“1 star. Almost every teller at the counter is grumpy and treats customers as if they are a pain to deal with. No smiles. And if you have a question, they act annoyed that they have to answer. It's unfortunate because Middleton is such a small, quaint town. I enjoy going to the other post offices in the area much more.Edit: Now 4 stars. Three years later, the staff is much better!”
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“Employees and super nice and helpful, they know their products well and are happy to help you figure out what you’re looking for and give you similar options to what you’re looking to get.”