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December 2023 by Sheila O
We had a birthday party here.I give it a 3 for birthday wise as I felt it was blah for having your birthday there.For the cost and black tier packaging, it was not worth it for the short time we were there.I won’t be having another kids birthday here again.Staff was nice, bathroom was clean.
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October 2023 by Robyn Sperling
We had our son's 5th birthday party at Gymfinity and had a great experience! The kids had a blast, and the staff made everything super-easy for the parents! Thanks, Gymfinity! ?
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July 2023 by Maegan Cassel
Super fun classes for kids with great instructors. We will definitely be checking out the birthday party packages in the future
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February 2023 by Josh Gravedoni
My daughter has loved going here for the past 18 months. The instructors are great, friendly, and provide good feedback to help her succeed. They are the reason I'm giving this place 3 stars and not 1.The other 2 stars, however, were lost due to the poor policies they have you sign, and then enforce with an iron fist. Primarily, their make-up and cancelation policies. They were seemingly designed for the company's protection more than for the customer's benefit, as they provide no refunds and no credits, and in order to schedule a make-up you'll need to meet exact criteria: call on the phone before the absence (not after), wait for them to call back to reschedule, don't miss the reschedule or you forfeit the tuition, don't ask for leeway or you'll be rudely reminded you signed the policy when you enrolled that says this is how they do it. We've also had to drive there in the snow (we live 30 minutes away) only to find it was closed without any notification in email or text, and then find out there are no make-ups for snow days even though you paid for the tuition. All-in-all, they get a 5 out of 5 stars for the service they provide, and a 1 out of 5 stars for their customer service and value, taking how many classes we paid for and couldn't use.As a suggestion, I think if they were to maybe offer up to 5 no-questions-asked refunds/credits per year for absences, that would be much more fair. Give some more leeway on notifying of the need for a make-up and maybe provide a way to get on a wait list or reschedule down the road on your own for a make-up somehow. Stop quoting policy (ask anyone in customer service, customers hate that) and instead offer solutions and provide your front desk staff with autonomy to find solutions (if they don't already have it and just don't use it).I get it, absences and make-ups can throw off the flow of classes for both student and teacher; but also understand that we're talking about children with other activities and lives outside of this place. Absences are going to happen. It seems as though, if you truly wanted these kids to succeed, you'd work to ensure they're getting as much from you as they can in the form of getting all of the lessons from each of your course levels.Update: Note the condescending response, insisting they emailed us on 12/22/22 when they did not. Their Xmas break started 12/23, and we were making up a missed class. This incident was when we started talking about dropping classes. They gave us grief about not making up days when they are closed, and they don't do refunds. I guess we made the right decision here.
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November 2021 by Martha Rodriguez
I knew being a brown childs mother I’d face a day like this but NEVER this soon. My son JUST turned 3 last month. But one thing he has and will always have is an outspoken MOTHER.
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September 2021 by Val McClain
My kiddo loves it here! Very well organized, and a great staff to help the kiddo burn some energy!
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June 2021 by Elaine Brunette
We were able to book the gym privately for our school pod and everyone was nice and the kids had a blast!
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January 2021 by Michelle Walker
I work with J and Gymfinity on their social media advertising and I know his attention to detail carries over into the operations of his gym. When discussing his business, it is clear that he cares about the well being and growth of every child at his gym and that each child is celebrated for his/her efforts. He is one of my most responsive clients and I'm certain he is the same with his customers. During the pandemic, Gymfinity has been creative in structuring classes and gym time while providing the safest atmosphere possible under the strictest guidelines. It is a pleasure being a part of the Gymfinity team!MichelleCreatively Disruptive
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October 2020 by Kate S
Our daughter has been at Gymfinity for 6+ years. The gym is very clean, organized and I feel she is very safe when she is there. One thing that has always impressed me is the low turnover of staff; we've been seeing many of the same friendly faces year after year and, to me, that says a lot about a business.
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July 2020 by Megan Lazarte
Our daughter has been going to Gymfinity for 4+ years, and we wouldn't send her anywhere else. The coaches are amazing and the owners and staff care deeply about our kids' safety and well-being. Their uncompromising response to COVID-19 has demonstrated once again that their first priority is to keep everyone safe so they can keep doing what they love.
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July 2020 by Jennifer Eikren
Wonderful coaches and staff! Safe and thoughtful environment for learning and practicing gymnastics. I highly recommend this gym!
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June 2020 by Joni Messner
Gymfinity has taken every precaution to keep our child safe in returning to the gym. The entire facility is immaculate and their commitment to maintaining that standard is evident in their stringent adherence to cleaning procedures and precautionary routines.J, Steph and their staff continue to offer excellent gymnastics instruction with reasonable and encouraging expectations of the gymnast and a fun atmosphere.
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June 2020 by Michele Barsness
My daughter had been going to Gymfinity for the last two years and loves it there! The coaches are very professional and are always looking out for the kids best interest and safety. My daughter spends a lot of time in the gym since she is on team and never complains about missing out of other plans with friends. I highly recommend Gymfinity!
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June 2020 by Rashelle Kindschi
Our daughter has fallen in love with gymnastics because of the wonderful coaches and staff at Gymfinity! She’s been attending classes and practicing regularly for three years now and we appreciate how much they’ve helped her develop into a confident gymnast. Their staff are friendly and kind to families and the facilities are safe and fun for the gymnasts.
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June 2020 by Laura Carpenter
My daughter has been part of the Excel team at Gymfinity for 3 years. I’ve always appreciated the attention to safety and strength and conditioning because then she is mentally and physically ready to learn new skills and compete with confidence. Even during the shelter in place, the entire staff contributed to a team online workout program that kept the girls engaged, strong and motivated until they could return to the gym. All of your efforts keep my daughter loving gymnastics.
