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October 2024 by Barbara Cooley
This place is amazing. They take their time with you and your pet. They don’t rush you through and make you feel like you’re on a conveyor belt. I would highly recommend them to anybody with a pet. I myself have Parrots and it’s stuff difficult to find a good vet for them. I feel very comfortable there.
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October 2024 by Angela Van Straten
I had to come back to this page to change my review due to recent struggles with this clinic. I have a dog with special needs, he requires a prescription diet and is on insulin therapy. It took me months of using the app and exchanging emails to get anyone in this clinic to write the prescription that I need to get his food refilled. They wouldn’t do it because he was as needing a blood monitoring. I have been in contact with them about his insulin while we do our glucose curves at home so he was not indeed due for the services. I took him in to the vet and made an appointment and the vet insisted that we check a lab That was needed for his diabetes.
He emailed me two days later and told me that the levels were extremely elevated because of potential mishandling of the lab sample. I went in to have my dog redrawn for this test five days ago and still have not heard anything from them about the repeat testing.
When I called to get the value, they wouldn’t even read it to me on the phone. Unfortunately, I don’t think that this clinic has the expertise to take on complex cases.
The vet tech that drew his Blood on Saturday didn’t even know the difference between Lupe is and hemolysis in my dogs blood sample. She also didn’t know what the word plasma meant.
The prices are way too high for a clinic that can’t even return a phone call
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October 2024 by Kathy Johnson
Wonderful care and follow for my cat
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October 2024 by Ed B
Very happy with the clinic and staff
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October 2024 by David Vilmain
Great location, great staff, excellent service
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October 2024 by Wei Yu
We took our cat here for follow up and checking on her eyes in early August. They took eye pressure and lots of pictures sending them to MVS eye doctor. Said will let us know about it soon. (They have been working with MVS as she is also seeing their internist)
We put her to sleep at MVS in mid August. Recently received follow up reminder card from Fitchburg Veterinary Hospital. You mail out reminders for us to go back to spend more money, but never answer the results of her eyes! It's been 2 months, we still haven't heard anything back. The medical records are not synchronized. It is not our first time asking them to update records?
Please fix your system! If you are able to mail out reminders, it wouldn’t be hard to update medical records between hospitals automatically.
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October 2024 by Trisha Stichler
Wonderful people & very kind especially when going to the vet can be a very anxiety-provoking experience. Wouldn’t wanna bring my senior best
boy anywhere else!
Updating after a couple years: everything I said about rings true, but I wanted to add how important it was to receive bad news about my very best friend from someone who I knew cared. How helpful it was to get all the information, careful recommendations, how patient everyone was with my millions of questions, and how thoughtful the folks at FVH were with following up after with me, inquiring about how my pup was doing, etc. Online scheduling couldn’t be easier which is also another massive plus :) would recommend to everyone & anyone!
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October 2024 by Julie Bellman
Dr. Keith and her staff were so great to Artemis after her dog park trauma. They scheduled us quickly and were very careful with her sensitive areas!
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September 2024 by Anita Di Modica
Everyone here REALLY cares about our dogs!!!
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September 2024 by Patti Brown
The staff there is AMAZING! So friendly and so good to our fur babies! They take their time to play with them and they take the time to talk with us. Our pets are never scared about going to the vet. In fact they get so excited when we get close because they know they will see their friends!
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September 2024 by Mike Sande
Unhappy
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August 2024 by payton odonnell
I took my pup Marley here to receive care for her ear issues that had been going on, i have never been to this vet before but i was SO thankful i went. I could not speak highly enough of how great every staff member was and how amazing the doctor was with not only my marley, but with me as well. I had a great experience and they took such great care of marley. They were very informative and thorough throughout her visit. I would recommend everyone to take their beloved pet here for care.
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August 2024 by Hanna Storch
My cat needed an emergency visit and the staff scheduled my appointment right away! I got in 30 minutes after the call:)
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August 2024 by Sarah Carlson
Staff are all very friendly! They take the time to answer all my questions and make sure I feel fully informed about my dog’s health. Going to the vet generally makes my pup a bit nervous, but Dr. White and the techs do a great job of making her feel comfortable!
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August 2024 by John Thyen
exceptional Veterinary care. my constant complaint is when I call and a brief hold is 8 minutes. that was yesterday. the time prior to that was 5 minutes.
