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May 2024 by Jan Hermann
A little over a week ago, I was happy I was able to get a last minute appointment for a Raindrop massage. I really looked forward to it as I had always gotten the Raindrop .)Treatment done when in Door County, which was often (since 2000 and at least every year.)I had the massage and it was a little different than I'd had before (as Kim Shumway the owner mentioned). I couldn't smell the traditional scents of the Young Living Oils...but lying face down, I wasn't breathing all that well.After getting dressed, I could barely smell the oils even though I was no longer stuffy. When I got in the car, my husband immediately asked if I didn't get the Raindrop I wanted. Why did he ask me that? He couldn't smell the oils either. We're used to the scents wafting through the car and everywhere we go for the rest of the day....but nothing.When we returned home from our trip, I reached out to Kim asking for her to contact me...and I sent an email. She never called.I wanted to know if the oils used were the Young Living Oils that should be used for a Raindrop Treatment. I also wanted to know if perhaps they had been diluted with a carrier oil...but I never heard back from her or anyone else.That's not good customer service. I will no longer be going to the Spa at Sacred Grounds. I'm very disappointed.Jan
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April 2024 by Amanda Wade
Had a wonderful experience! Kim was great. Can’t wait to go back!
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January 2024 by Maegan Meister
This place is a gem! Kim was so kind and accommodating for our group of 3. We used the steam room and each got an hour massage. The atmosphere is calming and relaxing, and smells really good! There is a little room called the library that you can relax in and have a cup of tea while you wait for your service. The bathrooms were clean and had everything we needed! We will definitely be back!We were visiting during a blizzard. A lot of places were closed but Kim was open and we were still able to have a spa day!
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November 2023 by Wanda Brown
I had the Serenity Massage with Becky and it was so relaxing. It was so nice that we chatted about life in Wisconsin, politics and everything in between. It was just what I needed. The spa was clean & staff was efficient and friendly.
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October 2023 by Lexie Henert
We had a relaxing couples massage with Jessa and Thom, highly recommend. It was both of our first massages ever and they were very communicative.
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September 2023 by Miranda Kittell
Went there while on vacation. I was experiencing shoulder and neck pain. Jessa, my masseuse, was very knowledgeable on what treatments would be best to ease the pain. She also add CBD cream to help decrease inflammation. It really helped.
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August 2023 by Andrea P.
They kind of did a bait and switch with the pricing. It was $20 for the sauna AND $29 for the steam room! Plus... it's just not that luxurious. They need a lounge with calming music, dim lighting and reclining chairs. It's a bit office-like.
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August 2023 by Lisa P.
Our massages were terrific: Kelly and Kim are both really wonderful masseuses, far better than masseuses we've had at other higher profile spas. That said the pricing here is weird. At most spas access to steam and sauna is included in the price of treatment. That wasn't the case here. Which is fine, but the fact that it was extra wasn't communicated clearly by the person at the front desk. Also that person did not communicate that the steam and sauna were considered individual extras ($20 each). We would have ditched the steam room had we known. Nice place but they need to communicate their pricing more clearly on the phone. Even if it's on their website, many people prefer to call to make appointments. Pricing should be made clear and transparent by whomever answers the phone
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August 2023 by Aaron C.
They took me in last minute when a cancellation paved the way for me to get some desperately needed relief. Note to self: don't lift heavy suitcases with JUST your back! Jessa was awesome. Thank you, my friends,for a wonderful experience. Would definitely be back and recommend to others.
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August 2023 by Dana Slay
While on vacation, my husband and I booked massages. They were very accommodating when we asked for separate treatments at the same time. The building is lovely and very relaxing. I enjoyed the sauna also. I had the detox treatment with the espresso scrub and the entire experience was luxurious. Jessa was my masseuse and she did a fantastic job! I highly recommend her and the spa!
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May 2023 by Karen Shumway
Wide variety of massages to choose from. I personally have been helped a great deal by personal yoga sessions with Kim Fitzgerald. Has been a blessing for pain management. She works hard to understand her client's needs.
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May 2023 by Samira Lisowski
Absolutely horrible experience with this business- i booked appointments for 6 people for a girls weekend 6 weeks in advance. When coming close to the date I called as I did not receive a reminder. I was told they had no record of my reservation and there was nothing they could do. I had phone records, details of the discussion which they confirmed all was accurate but could still do nothing. This was a very special weekend that was planned in advance and to have a portion of it ruined because of an employee’s mistake with absolutely nothing done to correct is unbelievable.
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April 2023 by Karen S.
Great massages and other services. I go regularly for personalized yoga sessions as well. Very responsive to my need for pain management. Definitely recommend Kim Fitzgerald for one-on-one yoga sessions.
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April 2023 by Bryan Douglas
The Spa at Sacred Grounds should be THE spot for visitors, and locals alike!The staff is warm and welcoming, and they went above and beyond to accommodate the needs of my fiancée and her two friends recently. Even with less-than-ideal notice!With services that address a variety of needs, as well as certified prenatal therapists, there is something for everyone here.Thanks again - can't wait to be back!
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March 2023 by Dr. Lee Hildebrand
Kim and her staff do an amazing job of adding value through massage. I have for years been the recipient of her care, helpful health advice, and conscientious approach to her spa. As a massage therapist, she is an artist of the highest order combining empathetic care with therapeutic touch to leave you feeling nourished and relaxed as you head out the door back into the fresh Door County air. I highly recommend this experience to everyone.
