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December 2023 by Lucy Sutcliffe
National Exchange Bank& Trust Elkhart Lake has the best customer service you could ask for in a bank. They are always friendly at the window and extremely helpful whenever I go in. I have set up multiple accounts here and had all of my questions answered and the process was made so simple. Even when I’m out of town I can call and within the day I will get a call back and any questions or problems I have will be resolved during the call.
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December 2023 by Catherine Catalane Bury
This is my absolute favorite bank! The employees are delightfully friendly, professional and conscientious at the branch in Elkhart Lake, Wisconsin. They take excellent care of me whenever I am there. They are a great team all the way around. ?
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December 2023 by Susan White
We have repeatedly received excellent help from Robyn at the bank in Elkhart Lake. She is knowledgeable, kind and professional. We highly recommend their services. It is always a pleasure to do business there.
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December 2023 by Tracey Carter
Everyone is so friendly and fast to assist. Love this Bank especially for the people. Tracy Z and team are amazing. Thank you for all for everything you do!
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December 2023 by jane galligan
I feel ashamed because I own a mobile home and am classified as high interest because of it . Only applied for a small personal loan of 10,000 and need to roll my home in with for 3 extra years??? Been a member with this company for 44 years. Sad part is my home will be paid off in 2 years
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December 2023 by Michelle
Every time I stop in at the Elkhart Lake branch, I'm greeted with a smile and hello. Great service and friendly people!
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December 2023 by Rebecca Zareczny
I love banking at NEBAT! Everyone is so helpful and friendly and they go above and beyond to help me with my banking needs!
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November 2023 by Janet Biskobing
Whenever I go to National Exchange Bank in Elkhart Lake, and it’s usually the drive-through, the tellers are always so sweet. They greet you with a smile. They say have a good day when you leave. it’s just such a wonderful place to do banking.
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November 2023 by Candy Girl
I was having issues linking my VISA card to my PayPal a/c - kept getting a message that "your bank is declining your card." Robyn at the Elkhart Lake office went out of her way to get this problem fixed - and did so successfully. She and the rest of the staff were most efficient, kind, and showed excellence in customer service while Robyn and I worked to get my PayPal back in working order. I can't thank them enough! They ALWAYS greet us with a smile, a kind word and humor, and, of course, my little chiweenie, Jack, always gets a treat. Keep up the great work.
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September 2023 by Keith Rooker
We dealt with Dustin Zanin for our new lake house. Dustin was easy to work with but at the same time very thorough. His work was very professional. During the loan process it was discovered that there was a problem with the property borders. Dustin and the whole bank leadership worked to resolve the problem. I would highly recommend National Exchange Bank and Trust to anyone looking for a bank that will go the extra mile to help them reach their dream.
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July 2023 by David Hoppe
Great service with never-ending smiles!
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March 2023 by judy beimel
Great bank
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February 2023 by Laura Stanley Pelzel
Best bank ever!!!! Personal experience matters to consumers and if anyone cares to hear my experience, this bank is the definition of a caring, personable, and trustworthy small town establishment. I don’t think twice depositing checks and driving away without a statement because I trust my bankers. They know me by name and have treats ready for my kids and puppy. I have never had an issue as a result of them, and in fact they have proactively fixed some of my online banking errors and helped my bills to be paid on time by doing so. I could bank elsewhere if I wanted to, but I choose National Exchange Bank and Trust in Elkhart Lake, Wisconsin.
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February 2023 by Jody Mule
Absolutely love this bank!!!...been banking with them for over 17 years, when branch in Glenbeulah closed I didn't hesitate to transfer everything over to Elkhart Lake. I knew every employee there is Honest, Friendly and Trustworthy! I have no problem making cash deposits and driving away without a receipt never had an issue!!!!!....Highly recommend banking there!!!!
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December 2022 by Alia Bartelt
The worst bank I have ever banked with. I have been a loyal customer for 2 years and I can honestly say they offer the WORST customer service I have ever experienced. They are very quick to charge over draft fees, even if I have a pending deposit. They offer no sort of over draft protection, either. Their employees do not know right from left… when I asked if there was a way to automatically deposit money into a separate account for rent, they told me to set up bill pay. They did NOT tell me that it would be sent out as a check instead of a direct deposit like I asked for, making my payment late. I consistently have problems with them depositing money into wrong accounts. Worst bank ever!!! Do not bank here if you live paycheck to paycheck!! They WANT you to overdraft so you have to pay a fee!!!
