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February 2024 by Donna Gee
Experienced help. Friendly and kept me up to date with what he was doing. Great job!
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February 2024 by Wanta Auto, LLC
The staff was great to work with.......as usual.
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November 2023 by M HX
Excellent, 5 stars in all areas! They were friendly, greeted us right away, and very helpful! Even informed us of some great deals!
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November 2023 by Rocky Romano
Customer service was awesome he helped me with my issue and was very knowledgeable of products in store and attended to my needs and a very courteous young man I appreciate the service that was provided to get me back on my trip thank you so much you have a customer for life! Mr.Romano ?
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October 2023 by Kenny Briggs
I ordered the iPhone 15 Pro Max and when it came in, Doug called. I went to the store and they transferred all my apps and files to my new phone. Very happy with their service.
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October 2023 by Zackary Iverson
Bought a new phone as they had a promotion running for $800 credit. Asked multiple times if it would be a headache and mess my bill up (as Verizon usually does anytime we switch phones) - bill was overcharged, insurance was put on the phone I didn't ask for. Stopped in multiple times for fix, never got a fix from this store. Only empty promises on "we will look into it" with no solutions.
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October 2023 by Paul Bradfish
Doug was super friendly and helpful. Very informative. Definitely made my day!
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September 2023 by Amanda Shong
Appointments are a complete joke. We arrived 15 minutes early to our appointment and left an hour after our scheduled time without being helped. When addressing our appointment time we were told "they're not guaranteed " (missed THAT in the fine print - jk, there isn't any) and that he was the only one working. Both of which are a company issue resulting in me taking business elsewhere. Should also mention that he was working solo 2 days after the lastest iPhone launch. Won't be back to this location
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July 2023 by Polly Beyerl
We were actually acknowledged upon arrival even though he was helping someone else. Very helpful, way better experience here than the store by Oakwood.
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July 2023 by Katie Poquette
All Verizon people out there in the Eau Claire area - don't bother and waste your time going to the store by the mall, go straight to the one on Clairemont. They are so awesome, friendly and helpful and you don't have to wait for a text to get help. They are real, great people ready to help you right away. It's the best :) 10/10 ? highly recommend ☺️
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July 2023 by Jan Yates
After realizing problems with my old phone could not be fixed, I made a quick decision to purchase a newer phone w/ more memory, etc. I was soon on the road with a new phone I had to learn how to use. I was encouraged to "play" with it, but also to come in with any questions as much as I needed. Liked that invitation. I will do that.
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July 2023 by juliemathisd
Worst service ever! The manager of the store, told me he couldn't replace my phone, said it wasn't in stock. Convinced me I needed to get a new phone. I have the insurance and it took going to a different store to get a real answer. He lied, just to make a sale. I was in there 4 times on the 4th I returned the phone that I didn't even want and he refused to set up the insurance exchange, luckily my daughter did that for me. Then when I went back to have them switch the info to the new replacement phone, he refused to help and sent me to a tech store that you have to pay for. Don't even waste your time going to this store. Service is garbage, and they are only trying to trick into spending more and more money.
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July 2023 by Kari Bryant
Bryce is the best! I've gotten my past 2 phones from him! He is very knowledgeable and very personable
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June 2023 by Dennis Curry
Great experience. Very helpful and knowledgeable staff. He was so good at his job.
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May 2023 by Julian Balogh
Bryce was so great and helped us with all of our needs. Definitely a worthwhile experience.