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August 2023 by Catherine Liggett Foley
Helpful, friendly staff, very affordable, quality moving and shipping supplies.
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July 2023 by Bobert “Fishcakes” Johnsonson
I always get distracted by the fun facts on the side of the U-Haul van
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July 2022 by Ren Rudawski
Easy to use. Several types of trailers and trucks to decide on what you need. Easy to return. Very helpful business
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February 2022 by itzWyatt
Andrew, Felix, and the rest of the team at Eau Claire’s Uhaul are great. They all are very friendly and management make sure to put their customer and their concerns always first! I personally do a lot of business with Uhaul. I have had bad experiences at some location’s and their management, but have only had great experience with a Eau Claire‘s! Chose to write this review after the guys went out of their way to make a bad experience I had at a different location better despite them having anything to do with it. ??
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October 2021 by Kris Abreu
Easy to walk up and look at the various trucks and moving equipment. The inside is clean, spacious and the dudes at the front desk are super helpful.
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August 2021 by Pierce
Have had consistently great experiences with this uhaul branch since Andrew took it over. His team and he himself go out of their way to help out. Even lent me a ball and hitch when I brought the wrong size ball for a motorcycle trailer rental one time. Great service overall!
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June 2021 by Jenny
Moving day was a train wreck, the uhaul system went down, the movers through uhaul didn’t show(north woods camping supply(see review)) but Andrew(store manager) got on the phone and said he’d be to storage in about 5 mins. He showed up and made it right, we had problems getting into storage one day and called him again and he was knowledgeable and helpful. Thank you Andrew!!!
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June 2021 by Adam Lucast
They called me the day before moving to tell me they don’t have enough covers, even though I reserved my pods SIX MONTHS AGO. Waited on hold for 20+ minutes, and the rep basically said I’m just out of luck. Her excuse was “there’s no way we can plan for a shortage of tops” like they didn’t know there would be a lot of moving this week in a COLLEGE TOWN. Now I’m going to have my stuff on the street overnight in a box that can be literally torn into, but I don’t have another choice because I’ve been planning around this for SIX MONTHS. just ridiculous.
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June 2021 by Mitchel Stoeklen
They messed up and told me they would refund my transaction and charge me a lower rate since they charged me for fuel on it after toping off. I just checked my bank account and BOTH transactions have been posted with no refund aswell as another 20 charge. Review will be changed once this gets taken care of they've taken over 100 of my money I'm just asking for a refund on the wrong transaction.
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June 2021 by Maggie Heiman
Reserved a trailer 1 month in advance. They screwed up my reservation and overbooked so I was left without a trailer and scrambling to make other arrangements.
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May 2021 by Daniela
Didn't think I would feel inclined to leave a review for a Uhaul but Andrew was just on a whole other level of customer service. I wish I could always be as friendly as him! I had to sit and wait for a hitch to be installed so I witnessed him with several customers and also on the phone. I was VERY impressed with how he treated them and myself. He definitely goes above and beyond, Uhaul is lucky to have him. Fritz on his team was also very friendly and helpful!
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April 2021 by Jessie A.
I cannot believe how affordable it is to rent a cargo van!!! And they get awesome mileage! I went 115 miles round trip and it was less than $100 for the rental and fuel. We moved everything in one trip and the van handled like a dream! I'd also like to say thank you again to Andrew for going over storage options with me. He is very knowledgeable and so easy to converse with! I've compared prices and their new facility is legit the best deal right now. Thanks again!
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March 2021 by Nate Winter
They'll tell you they have a truck ready for you at a specific location. Then on moving day they'll try and send you to a location 3 hours away from the original.
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January 2021 by Kristel Abreu
Easy to walk up and look at the various trucks and moving equipment. The inside is clean, spacious and the dudes at the front desk are super helpful.
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September 2020 by Matthew Sayles
Andrew and his team at Eau Claire U-Haul are fantastic to work with. I had installed a "plug and play" wire harness that turned out to be defective from the factory, and Andrew was able to diagnose it, replace it with a fully functioning set up, and get me on the road within an hour or so of work. Huge help, great service, couldn't recommend them more.