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June 2024 by Steven Rohland
Food was very good, great service. Kids enjoyed the pizza and mini corn dogs. Breakfast was great - french toast stuffed with cream cheese, breakfast tacos and pancakes were all very good. Kids watched Bluey on a big screen TV while eating, they were thrilled.
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May 2024 by Alex Grove
Almost everything was awesome here at the Metropolis. I was saving this destination for a small getaway for my Son and I. Friendly service from all corners of the building. We spent a lot of time in the water park. Their safety crew is top notch with several examples I remember of when the lifeguards and safety staff were on point. Definitely coming back, definitely recommending. Eau Claire is a nice area to explore.
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April 2024 by Ally Yungwirth
I was here 10 years ago and broke my toe on their waterside, because the water level was too low. My tube got stuck and I flew out into the wall, hurting myself. The staff offered a bandaid and burn cream. We went to the walkin clinic. We never had the staff apologize or acknowledge what happened. I wrote a review and to the company and we never heard back. I was young and dumb and didn't pursue any further.
I completely forgot about this place until a TikTok ad, where I shared a short recap of my experience. They deleted my comment, so I reposted. Then they blocked me. I wonder what else they're covering up? I would have hoped after all this time their customer service would have improved.
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April 2024 by Brooke Norrell
We stayed with our 10 and 4 year old for a little family getaway, and we were AMAZED at how awesome this place is! The staff even decorated our room for us since we were celebrating a birthday, plus included some coupons! Affordable, clean, and you’ll never run out of things to do. Stuff for kids of all ages, and the adults too! The convenience of having multiple food options on site, as well as gift shops with everything you would need was a HUGE bonus for us. I’m truly blown away at how great of an experience we had at this resort, and we can’t wait to come back!
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March 2024 by John Doe
Waited over an hour for food, server never once checked on us. My daughter’s hamburger was inedible as it was still pink. Charged us 20% gratuity automatically. Go anywhere else but here.
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March 2024 by Jenna Kathleen
Highly recommended this for a fun trip with kids! The establishment was VERY clean, the staff was super nice, & overall a lot of fun things to do! ☺️
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March 2024 by BLAKE KONRAD
Foods pretty good, just don't expect to get all of it; each visit the server either gave us what we didn't want (alcohol to my pregnant wife) or missed a part of an order altogether.They were polite though.
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March 2024 by Jeff Accola
Over $70 for three burger baskets. Very good food and very handy to walk to. Doubt that I would make a repeat
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November 2023 by Amy Schaefer
The atmosphere is great! The food was really good. But the service was really slow on Saturday afternoon. There weren't too many people in the actual restaurant, however there was a craft show happening across the hall which could have made the service slower. BUT mostly we weren't impressed with the server herself. Very first impression of her was that she didn't want to be there and almost like we were an inconvenience to her for being there. When she stopped at our table to check on us she barely stopped long enough to hear the answer. Just not the best service experience.
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October 2023 by Brandon Bresnen
Yuki was a such great waiter! Very informative!
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September 2023 by Rachel Awkward
Great food.
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September 2023 by Jim Peters
Good portion sizes and reasonable prices
Kid-friendliness: Plenty of kids options and very reasonably priced.
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September 2023 by Lora C.
I visited Action City for the first time with my grandchildren. We went stayed in the hotel and I was very happy with the service there. Danielle at the front desk was very kind and happy to help! We went and visited the action city area at 6pm for the glow in the dark jump. It was great the grandkids had so much fun playing even though they are only 3&4! There was a young man named Ashton in the trampoline park and he made conversation with me all night it was great he was kind, funny, and made the trip all the more fun. We had pizza for dinner and it was awesome you would never think a arcade could make a pizza that good! 5/5 WILL be back!
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July 2023 by Melissa Clark French
Great place for a family vacation. The only sad thing is, they don't have enough things for the toddlers/younger kids to do outside of the swimming & play area in the jump zone. Need more games geared to the little kids so they feel included.
We had a great time otherwise!
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July 2023 by Stephanie Juan
Such a beautiful atmosphere so sad service is lacking..we wanted to give them a chance though other reviews say to steer clear..we were staying at the hotel such convenience to have this beautiful restaurant downstairs..walked in for breakfast, one other table, 3servers, 1bartender, not acknowledged by ANYONE. Didn't say to wait to be seated so we sat ourselves & waited patiently. Waitress walked by with food for the one other table..nothing was said no hi, no do you need menus, NOTHING. While all three servers stood behind the wall we sat there like idiots. After a good 15minutes we left and went elsewhere (The French Press was AMAZING btw). Just sad! So convenient for hotel guests menu selection looks great but service lacking. We own restaurants too and ALWAYS give the benefit of the doubt in this industry but in this case it really is best to steer clear.
