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May 2024 by Schlitzey
Awesome service. A business you want to do business with, trust me.
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April 2024 by Sue Holm
They were able to fix the screen on our phone. Looked good.
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April 2024 by niki k.
The customer service is horrible. They charged a bench fee for doing nothing. We brought a laptop in for a battery replacement. We were told they need to hold on to the computer for 1-2 days to open it up to obtain the model number. Came back in 48 hours (no one contacted us), were told they only ran the diagnostic test, which was unnecessary since I was told the diagnostic test would only be done if we proceed with the battery replacement. The establishment insisted on charging a bench fee without able to tell us what battery we needed. All they could say was yes, it was a battery issue, which is known and why we brought it in the first place. Do not give any business to this place, they are inflexible and overcharged for not doing the actual work. On top of it, they had opened web pages and had a YouTube page opened and clearly was watching something on it despite assuring me that my laptop would not be logged in for anything but diagnostics (which was supposed to be run after figuring out the battery model).
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February 2024 by Daniel Ethington
2 stars for friendliness. I took my PS5 in for a video issue, no video was being displayed. When I took my PS5 into them it turned on and everything just fine, only no video. Now it won’t turn on. They replaced the video encoder because they tested the HDMI and said it was fine. I paid $110 brought my PS5 back and the buttons beep, but it won’t boot on, I took the outer case off and come to find that the fan is not even plugged in but what’s worse the 3 pin port to plug in the fan is missing altogether. I have to say my ratings go as follows: niceness 5 stars.
Professionalism 2 stars
Competent work 1 star
Ability to properly diagnose an issue 1 star.
Overall rating 1.5-2 stars.
I definitely do not recommend this store, and if you need console work done, run the other way. Maybe they have a niche consoles are not it.
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February 2024 by chris terrell
Great place, very helpful a d made sure I got the correct cord for cpu.
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December 2023 by D Bandz
Stole my stuff
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December 2023 by Jordan Wires
Great business to work with for B2B services. Great communication good repair shop. ?
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November 2023 by Zach Prissel
Bad time, didn't like.
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August 2023 by Staff St James
Really competent, mindful of client’s time, and today didn’t charge for cleaning out my charging port. I like this place.
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July 2023 by Roger Biesterveld
Helpful and friendly!
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June 2023 by Duane Geissler
Very helpful, I really appreciate they helping me.
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June 2023 by Gary Harnisch
As Always The BEST EVER !
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June 2023 by Raelene Welker
Don't think they even checked out the lap top!!
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June 2023 by Ibrahim Musa
Went to TC Teks a month ago and I forgot to leave a review. The young manager ryanhelped me ,he was so helpful specially with someone that is clueless with technology like me. My laptop was showing a message about calling an 800 number from Microsoft and he was able to assess the situation as soon as I opened the laptop to show him , they cleaned all the viruses on the computer and made it faster. I will soon bring my phone because the screen is broken and I I know that they will be able to fix it.Thank you tctecks
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May 2023 by Mustafizur Rahman
So glad I stopped in at TC . I ran into Peyton who got me out in no time. A a hard-working and honest young man that works here. Thank you!
