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November 2023 by man wing chan
Horrible customer service: tried to make an appointment by phone and update my membership info since I no longer use the phone number on file, but got accused of sharing membership because I cannot match the email they have on file, but when I check my account online, it is the one I gave her, so totally unacceptable and infuriating. She jumped to conclusion to accuse the customer instead.
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August 2023 by K murphy
Thanks for helping me out
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February 2023 by Michael Troyer
If you like raw roaster chicken with blood running everywhere, then you'll love this Sam's Club! If I had $1 for every time I've seen bloody chicken, I could cover the cost of my membership. I guess it's my fault for going back and expecting something different. Buyer beware!
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May 2022 by Derek Kademan
Staff was friendly. Store was clean.
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December 2021 by Logan Starr
Broke a lug nut and stem on my vehicle and didn’t have the capability to fix it. Didn’t compensate me for damages either. The repair cost me $100 on short notice at another shop.
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June 2021 by Erick Lambert
Buy tires here. But don't let them touch your vehicle
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April 2021 by Stuart C.
Been waiting to order tires for 15 minutes. Counter guy is on the phone. Another guy came out and helped the guy that came in after me. Pathetic!
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March 2021 by Jan D.
Special order cake for my mother's 90th birthday. Excellent. Exactly what I wanted. Thank you.
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June 2020 by Hnub Xeem Lauj
Great guest services! Super friendly staff! Awesome prices! ❤
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March 2020 by Life Gold
Good battery
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December 2019 by Mitch V
Super service. Thank you Lisa and Josh and the rest of the team
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August 2019 by Cornelius B.
Definitely one of my favorite stores in Eau Claire. The prices are great and the selection is fantastic. Good produce too. The staff is wonderfully. Make sure to keep an eye out for Robin!
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December 2017 by Brad R.
Bad experience with tires here. Fair sales price...good tires. Terrible ability to get in for scheduled rotations...and eventually being told I didn't rotate enough. Having only one service person at the tire center, with constant phone and customer interruptions....very concerning on quality and safety of work. Strongly recommend paying a couple dollars more and going with local...Affordable Tire has done well for me in the past.
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December 2017 by Cory H.
If you buy tires from Sam's club be prepared to be disappointed and frustrated. It's nearly impossible to get an appointment that's not over a week out. I bought the hazard warranty and now my tire is going flat in less than 24 hours but the earliest I can get in is over a week away. Good luck getting in for rotation as that's weeks out too. I can get in to see a neurologist faster than I can have my tires looked at. Wishing I would have stuck with Fleet Farm for tires. Grrrr.
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August 2016 by Martin Rosendahl
Got a new set of tires a few years ago for about $600. I liked that they came with free lifetime balance and rotation. But every time I tried to go in to get them rotated and balanced, they said "we're booked, we can't get you in today." I'd ask to set an appointment for the next day and they said "we don't set appointments, it's first come first served." So I wasn't able to get my tires rotated and balanced as frequently as they recommended. One of the tires wound up blowing and they refused to honor the warranty because I hadn't gotten my tires rotated and balanced on their recommended schedule. That's the last set of tires I'll buy from Sam's Club.